Vicky,
I came across the same issue when trying to preorder with the Apple
Store app. This happened each of the 3 or 4 times I tried, closing the
app each time from the app switcher and several times throughout the
last 30 hours or so. I have a working theory: it either means that the
Apple Store app and the Apple servers totally crashed, or the AT&T
servers totally crashed, or there's always the possibility that
something else happened. Anyway, many many people are preordering this
weekend. I finally just went to an AT&T store in my area and had no
issues preordering on the spot. I chose the smaller iPhone 6, mainly
because I don't want to carry around an iPad hat's also a phone. Also,
I don't take a lot of pictures with my phone and don't really need the
extra space. The representative told me that those ordreing the 6 Plus
wouldn't get their new phones until early November. Since I chose the
6, mine will come in the first week of October. Fine, I can still use
my 5 until then. Another advantage of going to the store was that I
got a $200 trae-in estimate for my iPhone 5. That will certainly help
with the phone's case, and then there's always gas and groceries,
grin.

Very excited!
Wayne

On 9/13/14, M. Taylor <[email protected]> wrote:
> Hello Vicky,
>
> Thank you so much for taking the time to comprehensively describe your
> PreOrder experience with A T & T Wireless and Apple.
>
> As for me, I have not yet determined if I will upgrade to the 6 series even
> though I am eligible for an upgrade.
>
> One reason why I don't pre-order, via A T & T Wireless, online, anyway, is
> because the last time I tried doing so, they required that I agree to give
> up my Unlimited data plan.   Actually, the agreement was buried deep in the
> text but, nevertheless, it was there.  Fortunately for me, I recognized
> this
> requirement and stopped the pre-order.
>
> Several of my friends, however, did not recognize this requirement and
> completed the order and lost their Unlimited data plan.
>
> As it turned out, many, many people lost their Unlimited data plans that
> time and A T & T Wireless received kind of a black eye as a result.
> Regardless, they did not re-instate those who lost their grandfathered
> plans.
>
> Since then, I stay away from pre-ordering anything that has to do with my
> iPHones.
>
> Should I decide to upgrade to the 6 series, I'll simply go into either an
> Apple Store or an A T & T Wireless corporate store and pick one up, making
> sure that nothing on my phone plan is changed.
>
> I strongly suspect that at some point, A T & T Wireless will simply
> withdraw
> the Unlimited data plan altogether but until then, I'm hanging on to it for
> dear life (smile).
>
> Again, thank you for sharing your experience.
>
> Mark
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of Vicky Collins
> Sent: Saturday, September 13, 2014 4:41 AM
> To: [email protected]
> Subject: the Apple Store app
>
> As some of you all may recall from reading my message of last night, I was
> unable to select a pricing plan after confirming my eligibility to upgrade
> to the iPhone 6 Plus through AT&T using the Apple Store app.  VoiceOver
> read
> me my choices of the AT&T Next installment plan or the two year contract,
> but I was unable to choose either one, as I just couldn't find a button to
> make the choice.  You might also recall from my message of last night,
> while
> playing around and looking at my options and the Apple Store app not being
> able to reach AT&T to check my upgrade status, I was given a reservation
> number for an iPhone 6 Plus 16GB to be reserved.  Thus, my question, would
> the Apple Store app have remembered this reservation and so not let me move
> forward with anything else, or is there a problem with the app in letting
> we
> VoiceOver users choose one of the options from AT&T, or was I doing
> something wrong in the app to cause the problem?
>
> Oh, as a side note, I did appreciate the tip about calling apple to order;
> but, well, I kind of enjoyed the experience of getting up and trying the
> pre-order as soon as it was available, kind of liked the challenge, even if
> it didn't work quite as I would have preferred in my case.  And, either
> way,
> whether it be a bit sooner or later, I expect to have a new iPhone 6 Plus
> within the next couple of months, as I've had my 4S for three years now.
> Guess I got under five hours left to decide about that 16GB reserved for
> me.
>
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