I am faiurly sure they are set as imap everywhere.  If she reads a message on 
her phone it shows up as read on the web, it’s just the deleted ones that don’t 
get deleted.

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Teresa Cochran
Sent: Monday, July 28, 2014 10:04 AM
To: [email protected]
Subject: Re: Strange mail issue on iPhone

 

Are the accounts set up on a computer as Imap instead of pop3? In order to sync 
the mail, you might want to do this.

 

All of my email accounts are now set to Imap, and I have never had this problem.

 

HtH,

Teresa 

"We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination."--Oliver Sacks


On Jul 28, 2014, at 5:49 AM, Bill Holton <[email protected] 
<mailto:[email protected]> > wrote:

Hi.

I have a very strange email issue, or rather my wife does. She has a Gmail 
account

and a Hotmail account, both loading to her iPhone. They are both IMAP accounts, 
and

she has them set up as such on the iPhone. These accounts are not linked to each

other in any other way. Which is to say, for Gmail does not pull her Hotmail, or

Hotmail does not pull her Gmail.

When she reads an email on her iPhone, and then goes to the web interface, the 
message

shows as read. However when she deletes an email on her iPhone, and goes to her 
web interface, the message

is still in her inbox. She is in the inbox folder on the web interface, not be 
all mail folder. Also,

she does have her iPhone set to delete messages, not just merely move into the 
archive

folder.

If it were just one of the accounts, I would say she has it set up wrong on the 
web

interface. But since it's both, I think it has to be with the iPhone. She gets 
very frustrated, spending time clearing her inbox on her phone, only to have to 
redo it on her laptop the next time she goes to the web interface.  Any 
suggestions

would be much appreciated.

--

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at Jul 28, 2014, 8:43 AM

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