There's a submit feedback form within the app itself accessible through the
settings part, but in my case, I needed my sighted wife's help to even get
to it. It's not like the app is all the sudden completely accessible, but
compared to how the previous update left it, it's a step in the right
direction. 

I was able to access my contacts list and initiate a phone call, but haven't
really played around with video chatting or anything. The app still needs a
lot of work.

If submitting feedback through the app directly is too problematic, then you
could always reach out to Google via their various Twitter accounts and
other social media contacts. I can't think off hand of a dedicated
accessibility contact for Google if there is in fact one.

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Kramlinger, Keith G., M.D.
Sent: Thursday, March 20, 2014 12:59 PM
To: '[email protected]'
Subject: RE: Hangouts 2.0.2 is out

 

What's the best contact for Google accessibility customer service to raise
this point, and others, with them?

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Cristóbal
Sent: Thursday, March 20, 2014 2:53 PM
To: [email protected]
Subject: Hangouts 2.0.2 is out

 

Hello list,

 

Thought I'd mention it to those who are interested. An update to Hangouts
was just released and while it could use some more accessibility fixes (lots
of unlabeled buttons, inability to flick left or right), it's an improvement
on the previous release that made the app completely Voiceover inaccessible.

 

I would encourage fellow Google Voice users to continue to reach out to
Google to improve upon this app's accessibility as it looks like Google
Voice's days are numbered  as a stand-alone service.

 

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