Hi,
No, with this problem, you can’t re-install over the top because you get a message that the installation has to stop because you’re missing a DLL file. After removing the components, you have to completely remove iTunes and re-install from scratch. Believe me, I had enough trouble in the past 24 hours with this update to last me a lifetime. Ron & Danvers From: [email protected] [mailto:[email protected]] On Behalf Of Mich Sent: Sunday, January 26, 2014 4:34 PM To: [email protected] Subject: Re: There is apple software support and apple mobile device support so should I delete both before reinstalling itunes? you don't really need to deleate anything I don't think i think you can just coppy over top of your old install and it should be fine. from Mich. ----- Original Message ----- From: Jen Colley <mailto:[email protected]> To: [email protected] Sent: Sunday, January 26, 2014 4:28 PM Subject: Re: There is apple software support and apple mobile device support so should I delete both before reinstalling itunes? I’m not sure what they do but I’m having trouble getting itunes to update and someone here suggested I remove certain things before reinstalling itunes and I deleted the email by accident telling me what to delete. From: Kramlinger, Keith G., M.D. <mailto:[email protected]> Sent: Sunday, January 26, 2014 3:53 PM To: mailto:[email protected] Subject: RE: There is apple software support and apple mobile device support so should I delete both before reinstalling itunes? This is the first I’ve heard of these Apple Support options. Can you describe what they do and how they’re used? Thanks.. From: [email protected] [mailto:[email protected]] On Behalf Of Jen Colley Sent: Sunday, January 26, 2014 2:40 PM To: [email protected] Subject: There is apple software support and apple mobile device support so should I delete both before reinstalling itunes? Hi, There is apple mobile device support and apple software support. Should I delete both before trying to reinstall itunes or just the apple mobile device support? Can I then use apple software updates to reinstall itunes again? Jen -- You received this message because you are subscribed to the "VIPhone" Google Group. 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