Sieghard, you're awesome. I just sent them what I hope is a screen shot.
The date and time match up with when I pressed the lock and home button, so
hopefully this will help them to not think I'm just imagining things.
<grin>
Lisa
I may have had an encounter with the ugly stick, but the whole tree is after
you!
Lisa Belville
[email protected]
----- Original Message -----
From: "Sieghard Weitzel" <[email protected]>
To: <[email protected]>
Sent: Friday, August 02, 2013 11:15 AM
Subject: RE: Bluez and Battery Level Accuracy
Hi Lisa,
You can take a screenshot of your iPhone's entire screen. When you have
your
Aftershokz paired and it shoes that 88% level, just press the power button
on top of the phone and the home key simultaneously. You will hear the
camera shudder sound and if you go to your camera roll you will find a
picture there with the current date and time which will be your
screenshot.
You can hook up your phone to the PC and copy it or just email it to
yourself from the camera roll and then attach it to your message to
Aftershokz support.
I look forward to your Podcast about these, let the list know when you
have
it posted and where to find it.
Good luck,
Sieghard
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Lisa belville
Sent: Friday, August 02, 2013 8:04 AM
To: [email protected]
Subject: Bluez and Battery Level Accuracy
Hi, all.
I've been using the Aftershokz Bluez with my iPhone 5 for about a month
now
and I really like them.
There's just one oddity, and I'm asking your opinion because the technical
support at the company doesn't believe me. Seriously, I have the Email to
prove it. <grin>
even after a several hour charge, the most the Bluetooth battery indicator
will show for the Bluez is 88%. The next levels are 69%, 49%, and finally
29%, which is when I get the battery low warning.
I haven't had issues with the battery life at all. Yesterday I had a full
88% charge and it was still at 88% after four hours of streaming music and
taking/receiving a few calls. I only contacted the company because I'm
doing a podcast describing/demonstrating the Bluez and I wanted
clarification from the Aftershokz people.
I am positive the Bluez is the only thing being referred to in this
instance, as the only battery indicator besides the Bluetooth one is the
phone, and the phone is the only indicator if the Bluez are not paired.
Voiceover has always distinguished between the Bluetooth battery and the
phone battery by saying Bluetooth or just battery, not to mention the fact
that they are located at different places on the status bar. They want me
to take a picture of this and send it to them to show them I'm not getting
the Bluetooth and the device battery confused.
Have any of you had this issue using an iPhone 5? How can I show these
people what's going on? I don't have any way to take a picture of my
phone,
and I don't know how to get them to hear Voice over if I'm using the phone
to call them.
I didn't mention anything about being blind in my original query, so I'm
not
sure if they've had this issue before and it turned out a misreading of
the
battery indicator was the issue.
Lisa, who isn't sure whether to laugh or what.
I may have had an encounter with the ugly stick, but the whole tree is
after
you!
Lisa Belville
[email protected]
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