Hi Shirley,

You need to make sure that the reader is plugged all the way into the jack.
On mine, when it plugs all the way in, it snaps in place.  Also, I do not
hear VO even through my blue tooth headphones once the reader is all the way
in.  That could just be my configuration, however.  Also, you should have
someone sighted with you and perform some practice swipes to determine an
appropriate swiping speed.  If you swipe too fast or too slow, the card can
not be scanned correctly.

DJ
 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Shirley Chesson
Sent: Thursday, March 14, 2013 8:55 PM
To: [email protected]
Subject: Help with square reader

Hi I recently got the square reader and set up an account to be able to
accept credit cards for my business, however I'm not sure if it is voiceover
or if I'm just not using it correctly. I am using a Bluetooth headset and it
seems to be working fine but I can't get it to scan any credit cards. Any
help would be greatly appreciated. Also this may be funny to the rest of
y'all but how do I reply to messages such as post like this. I have often
ask questions and not enamored to thank you all for your wonderful help and
advice.

Sent from my iPhone

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