Hello and welcome to the list. To take a screenshot on your phone get to the 
point where you want the screenshot to be taken. Then press the home and sleep 
button at the same time. We didn't do this it will take a picture of whatever 
is on your screen and it will add it to your camera roll. The next step is for 
you to email that picture as an attachment to whoever needs it. If you need 
more details let us know. I also changed the subject to better be found by 
people who look for emails based on subject line.

On Feb 26, 2013, at 11:56 AM, Ann <[email protected]> wrote:

> Hello, I just was on the phone with Apple for over half an hour to solve a 
> problem. The problem is when I go into the genius part of the application 
> store, it will not read me any recommended apps. The other problem I'm 
> experiencing is I cannot take a proper screenshot for the tech mission to 
> build to diagnose the issue. If anybody can give me any tips whatsoever thank 
> you in advance.
> 
> Sent from my iPhone
> 
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