Hi Kerri,

Too bad it's not a better song *smile*, but I picked up a couple of $50
iTunes cards at a 20% discount a while back so since it was only a buck 29 I
did go ahead and buy it.

After I confirmed my Apple ID password I checked in iTunes where it shows
what it's doing and it said it was downloading the song, about 10 seconds
later I heard the typical iTunes triple tone that it was done. I went back
to my library and into my entire song listing which is also sorted by
artist. I started typing "Hot Chelle Rae" and after I typed "Hot" I was
right on the song.

I then also checked the column browser and "Hot Chelle Rae" was there in the
"H" listing of artists and "Hung Up" was there under "H" in the album
listing since it's a single with the title "Hung Up".

At this point I have no idea why it's no in yourlibrary. You said that the
songs downloaded which I assume you checked by going into your iTunes Media
folder and into Music to check if the files were physically present on your
computer. You can, by the way, just press enter on a song and if it starts
playing in iTunes (if iTunes isn't already open it will open just like Word
will open if you press enter on a Word file) and that will also add the song
to your library.

One last suggestion I have is to search your library for the song. Use
Control+Shift+F from anywhere in iTunes to jump to the search library field.
Type in either Hung Up or Hot Chelle Rae and press enter.
If you have the Songs radio button checked and enabled the column browser,
you can now press F6 4 times.
The first time you land on "Genres", the second time on "Artist", the third
time on "Album" and the fourth time you are in the list view where all your
songs are located except now there should only be Hot Chelle Rae, Hung Up
listed here.
I should say that how many times you have to press F6 depends a bit what you
include in the column browser, I only do Genre, Artist and Album so that's
all I see.

If you are not using the Songs Radio button I highly recommend you do so and
if you don't use the column browser I also suggest you enable it with
Control+Shift+B. Give it a try and see if you like it, if not just press
Control+Shift+B again and it goes away (you can also show or hide it in the
View menu and the Column Browser submenu and here you can also select what
information you want to show if it is enabled.
I find it super easy to narrow down what I am looking for, I can select a
Genre like Rock, then suddenly instead of 278 artists in my library I only
have 49 artists when I tab once (or use F6) to jump to the artist list view.
Here I can then use first letter navigation to select an artist, for
example, I cold type "D" and find "Dire Straits" and then if I tab over one
more time to the album list view all I see are my 5 Dire Straits albums. If
I leave the album list view on "All" and tab one last time to the list view
of all my songs, I see all songs from those 5 albums, if I select, for
example, the album Love Over Gold and then tab over all I now see are the 5
songs on that album which, by the way, are much better than Hung Up by Hot
Chelle Rae *smile*.

OK, hope this helps and I hope your song is there, but using the search
library field will definitely show it to you if it is there and then you can
maybe go from there regarding finding out why you didn't see it listed
before.


Regards,
Sieghard


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