I very much doubt you would be able to have both the Nest people on your phone while using Be My Eyes to contact someone at Google.
Be My Eyes is using its own channel for conversations as I understand it. If it were a matter of creating a 3-way call, that can be done, but that assumes you are using your standard iPhone number, and not the be My Eyes app. I wouldn't think you would need both on the phone at the same time. Perhaps, whoever is contacting you this afternoon could connect via facetime and then they could see your thermostat through your camera. Richard, USA, he only way to make sense out of change is to plunge into it, move with it, and join the dance." -- Alan Watts (1915-1973) My web site: <https://www.turner42.com> https://www.turner42.com From: [email protected] <[email protected]> On Behalf Of Jenny Bomareto Sent: Thursday, January 22, 2026 8:11 AM To: [email protected] Subject: Re: Nest Thermostat Thank you for the info. I just called the phone number you gave. And I got the recording saying that they don’t take calls anymore on that phone number. I did get an email from someone yesterday and they sincerely apologized for the inconvenience. I’m going through. Someone is supposed to call me between 2 and 3 PM. However I’m on eastern time so that would be between 4 and 5 PM my time. Also, how would I be able to get someone from Be My Eyes on the call when I would have the person that’s calling me on the phone without disconnecting the Be My Eyes call or the Nest Thermostat rep. Thanks for reading regarding this matter. Jenny Bomareto Sent from my iPhone 15 On Jan 22, 2026, at 9:11 AM, David Grossoehme <[email protected] <mailto:[email protected]> > wrote: It looks like you need to contact Googgle Nest by the following phone number 1-855-469-6378, this is what is shown from duckduckgo search. The the only other option is to chat, they don't have an email contact from what I read here. Good luck. Dave On 1/21/2026 3:06 PM, 'Richard Turner' via VIPhone wrote: The only thing I can think of is to try using Be My Eyes, service directory and calling Google since that is a Google product. Richard, USA, he only way to make sense out of change is to plunge into it, move with it, and join the dance." -- Alan Watts (1915-1973) My web site: <https://www.turner42.com> https://www.turner42.com From: [email protected] <mailto:[email protected]> <mailto:[email protected]> <[email protected]> On Behalf Of Jenny Bomareto Sent: Wednesday, January 21, 2026 11:44 AM To: [email protected] <mailto:[email protected]> Subject: Nest Thermostat Anyone know if there’s aaccessibility phone number for them? I’ve called the main phone number twice and didn’t get any help. The first call I was on the phone for almost an hour. I was on this call that I just got off of for about 20 minutes or better. Thanks for reading regarding this matter. 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