It appears that Alexa may be experiencing some type of internal issue.

I have two Echo Dots on my kitchen table--one fourth-generation and one fifth-generation. I enjoy using them to play music in stereo. I also have one of the larger Echo speakers in my bedroom. Although that device does not provide stereo sound (unless I plug in earphones or a headset), its larger speaker produces noticeably better audio quality, particularly in the bass range.

The problem is this: when I ask either Dot what is playing, Alexa responds, "sorry, I’m not sure what was playin--." I have to ask who wrote the song in order to receive a proper response. The standalone Echo, however, has never had this issue and consistently provides the correct information.

As A Cab Driver Friend Of Mine Used To Say:  "God, He Knows Why,"

Daniel


At 09:11 AM 12/3/2025, you wrote:
It says today that it can't call phone numbers but it did last evening!

I shave sent a link in a message to the other person's phone and I'm sure that they will click on it when they get a chance.

Tony

On 03/12/2025 15:07, Daniel Vejil wrote:
So far as I am aware, "adding in a phone number in the app under communicate," should be all you have to do.

You might try removing it, and then adding it again. When you ask Alexa to call the number, what sort of response to your request do you get?

Enquiring Minds wanna Know,

Daniel Vejil


At 04:55 AM 12/3/2025, you wrote:
Hi folk,

to cut a long story short I was trying to make a call usingg my Alexa Pop to a phone.cel number so what is the step-by step guide to do so?

Do I need to set up it firstly via Alexa to Alexa for example?

Also do I in that instance reqwquire the permission of the person to whom I wish to phnone through Alexa?

I looked it up but I'm confused I'm adraid!

I did get it working last night simply by adding in a phone number in the app under communicate but this morning this does not work.

The other person is happy for me to call them incidentally.

Thanks,

Tony

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