Ariana,
Have you checked on your storage on your phone? I've run into issues with Voice 
Dream reader when I'm wanting to download, in particular audio files, but not 
only, and I have had that message, and I think with me it was that I didn't 
have enough storage for Voice Dream to process the download. just a thought, 
when I cleared some of the stuff out of my boy stream files, I then could 
download.
All the best, Sandy and Z
Sent from The dark side of the moon

> On Jul 22, 2025, at 1:08 p.m., Arianna Sepulveda <[email protected]> 
> wrote:
> 
> Hi, everyone:
> 
> 
> I'm having the weirdest issue. There are quite a few books on Bookshare that 
> I can't download with Voice Dream Reader. I'll go search for, say, Exploring 
> J.R.R. Tolkien's The Hobbit, and it comes up just fine in the search results, 
> but the download button is literally not spoken by VoiceOver. It's in the 
> flick order and can be activated, but it's not spoken. That's the first weird 
> thing. If I tap on the button anyhow, I get the following message: "The book 
> you're trying to download isn't available in a format Voice Dream supports." 
> This is absolutely not true, as I've downloaded this book before, and I asked 
> a friend to try downloading it and it worked just fine for him. I've seen 
> this issue pop up with a lot more books than just that right, unfortunately.
> 
> I've tried the usual stuff--closing and reopening the app, restarting my 
> phone, and even deleting and reinstalling the app. I haven't done a factory 
> reset of my phone, though.
> 
> This issue is extremely frustrating and I'm wondering if anyone else has 
> encountered it.
> 
> 
> Thanks,
> Ari
> 
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