some banks have a requirement that the sender of the money has to send
the money to you and they need to enter your email address at the time
that the sending party sends the money. It sounds like you need to
check the Bank of america's policy for these money transfers. Good luck.
Dave
On 7/20/2024 3:34 AM, 'Amy ruell' via VIPhone wrote:
Sent from my iPhone Hello all,
I have no difficulty paying people with Zelle. In general, I find the Bank of
America app quite accessible. However, I am now trying to request money from
someone who does not use Zelle easily. I can get to the screen and can find
that contact, and there is Zelle credentials. However, once I enter the amount
I am requesting, I swipe to a button that reads deposit to select account.
However, if I try to activate the button, nothing happens. Interestingly, my
sited husband indicates that there is no such button at that spot on the
screen. I have tried connecting with Bank Of America employees to no avail. Any
suggestions greatly appreciated. I’ve been at this for quite some time today
without success.
Amy.
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