Hi Ben, just as an aside, are you using Jaws? If so and if  you use the default 
sound card for Jaws, the screen refresh command, Jaws Key + Escape, will unmute 
any accidently muted default soundcard and set volume to something in the 
middle in case it was just vlolume which got turned way down.


-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Ben 
Mustill-Rose
Sent: Thursday, November 16, 2023 2:33 PM
To: viphone@googlegroups.com
Subject: Re: Microsoft’s Disability Answer Desk is now powered by Be My AI, the 
Artificial Intelligence Visual Assistant from Be My Eyes

Hi,

Initial impressions are very bad. I told it I had muted the volume on my 
computer and that it was running Windows 10, which is something I've used the 
answer desk to resolve in the past. It gave me a series of keys to press that 
would supposedly unmute the volume but they were completely incorrect - not 
even close in fact. It also made some references to what my screen reader 
should be saying as I pressed them (also totally wrong), seemingly not 
realising that if my volume was muted I wouldn't be able to hear it talking 
which is why it's such a tricky issue to resolve in the first place. I then 
asked it what the hotkeys were to change the speed of Narrator. It got those 
wrong as well. I'm glad that talking to a human is still possible.

As an aside, my experience is that the answer desk are always more than willing 
to help you navigate the UEFI/BIOS, in fact that's the main thing I use the 
service before. Just recently they helped me make a change to a RAID array and 
make a small tweak to some memory timings. It really is an incredible service.

Cheers,
Ben.

On 11/16/23, Robert Doc Wright <yeshua.talmi...@gmail.com> wrote:
> Actually I had it during the Dos days. I had a program that ran from 
> Dos but
>
> let me make changes in the BIOS. it was by Phoenix and was given to me 
> from
>
> a guy who had been working on my pc.
>   ----- Original Message -----
>   From: William James
>   To: viphone@googlegroups.com
>   Sent: Wednesday, November 15, 2023 10:33 PM
>   Subject: Re: Microsoft’s Disability Answer Desk is now powered by Be 
> My AI, the Artificial Intelligence Visual Assistant from Be My Eyes
>
>
>   I would too, but you know as well as I do that having speech in the 
> BIOS will never happen in our lifetimes.
>     AI is the way to go!
>
>
>
>
>
>   Sent from my iPad Air 5
>
>
>     On Nov 15, 2023, at 11:26 PM, Robert Doc Wright 
> <yeshua.talmi...@gmail.com> wrote:
>
>
>     
>     I'd rather have software to help in the bios.I'll admit that 
> knowing what is on the screen is a benefit. I want to actually work as 
> I normally do
>
> anywhere else.
>       ----- Original Message -----
>       From: William James
>       To: viphone@googlegroups.com
>       Sent: Wednesday, November 15, 2023 1:52 PM
>       Subject: Re: Microsoft’s Disability Answer Desk is now powered 
> by Be My AI, the Artificial Intelligence Visual Assistant from Be My 
> Eyes
>
>
>       I think this is very awesome to have!  I would love to see if it 
> would
>
> help me with a BIOS.  Now that would be ground-breaking for sure!
>
>
>
>
>       Get Outlook for iOS
>
> ----------------------------------------------------------------------
> ----
>
>       From: viphone@googlegroups.com <viphone@googlegroups.com> on 
> behalf of
>
> Alan Lemly <wale...@gmail.com>
>       Sent: Wednesday, November 15, 2023 12:45:16 PM
>       To: VIPhone Email List <viphone@googlegroups.com>
>       Subject: Fwd: Microsoft’s Disability Answer Desk is now powered 
> by Be
>
> My AI, the Artificial Intelligence Visual Assistant from Be My Eyes
>
>       I'm not sure I want AI handling my Microsoft accessibility 
> issues but
>
> at least the below states a live person can be requested. Thought the 
> list might be interested in the below announcement.
>
>
>       Alan Lemly
>       Sent from my iPhone
>
>       Begin forwarded message:
>
>
>         From: Mike from Be My Eyes <no-re...@bemyeyes.com>
>         Date: November 15, 2023 at 10:59:11 AM CST
>         To: Alan Lemly <wale...@gmail.com>
>         Subject: Microsoft’s Disability Answer Desk is now powered by 
> Be My
>
> AI, the Artificial Intelligence Visual Assistant from Be My Eyes
>         Reply-To: no-re...@bemyeyes.com
>
>
>          Read it online
>
>         Hi Alan,
>
>         We are excited to announce a new feature for Be My Eyes 
> Specialized
>
> Help: Microsoft's Disability Answer Desk is now powered by Be My AI.
>
>         The introduction of Be My AI to Microsoft’s offering on Be My 
> Eyes opens the door to a revolutionary new way to get immediate 
> assistance through Specialized Help. To visit Microsoft’s profile, 
> open the Be My Eyes
>
> app, and navigate to Specialized Help. Here you can select “Technical” 
> and click on Microsoft to open their profile on Be My Eyes. You can 
> now tap on the new “Chat with Be My AI” button on Microsoft’s profile 
> and ask any question through a text message! Blind users of Be My Eyes 
> will always have
>
> the option to use traditional human conversations with a Microsoft agent.
>
>         Whether you need to set up your new Microsoft account, reboot 
> your laptop, or install and update software, Microsoft’s AI-Powered 
> Disability Answer Desk can assist you with a number of tasks. This new 
> service from Microsoft on Be My Eyes is available to all iOS users and 
> is coming soon for
>
> Android devices. You can reach out to Microsoft’s AI-Powered 
> Disability Answer 24/7 from over 150 countries worldwide. The service 
> is currently available in English.
>
>         You can learn more about Microsoft’s AI-Powered Disability 
> Answer Desk on our new blog post Introducing Microsoft's AI-Powered 
> Disability Answer Desk on Be My Eyes
>
>         PS: Do you know someone who can benefit from this new service? 
> Make
>
> sure to forward this email to them and invite them to join Be My Eyes!
>
>         Best,
>         Mike Buckley, Be My Eyes CEO
>
>         Keep in touch, find us on:
>
>
>         Questions or concerns? Try our FAQ or contact our support 
> team. If you'd rather not get these updates anymore, please unsubscribe here.
>
>         Our address: Be My Eyes, 2345 Yale Street, 1st Floor, Palo 
> Alto, CA
>
> 94306 🇺🇸
>
>
>
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