I had the same machine with the same issue you mentioned. Despite multiple repairs by HP over 1year, they were unable to resolve the issue, passing the blame on to my OS. So I got a Lenovo L3 & the experience has put me off HP.
Regards, LU -----Original Message----- From: [email protected] <[email protected]> On Behalf Of [email protected] Sent: Thursday, August 31, 2023 5:33 PM To: [email protected] Subject: RE: New Laptop Yes, I did that and also had my computer guy update all the drivers, nothing seemed to fix it. Also have a friend with the same machine and the same problems. -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Sieghard Weitzel Sent: August 31, 2023 12:29 PM To: [email protected] Subject: RE: New Laptop Did you make sure you disabled all sound enhancements in the properties of the soundcard? -----Original Message----- From: [email protected] <[email protected]> On Behalf Of [email protected] Sent: Thursday, August 31, 2023 9:07 AM To: [email protected] Subject: RE: New Laptop I use an external keyboard all the time but still like a larger foot print, i.e. 15 inch. The HP Envy had some sort of sound card issue where the volume continuously fluctuates, really annoying. -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Sieghard Weitzel Sent: August 31, 2023 11:57 AM To: [email protected] Subject: RE: New Laptop I was very happy with my Asus Zenbook which I bought in 2016, only thing I didn't like was the keyboard as the layout was not very easy to use with virtually no spaces anywhere and the Insert/Jaws key not even being double size as on a regular keyboard. I guess it also depends if you want a small 13 or 14 inch laptop without numeric pad and use the Jaws laptop layout or if you want a 15-inch with a number pad. I bought a Lenovo Thinkpad T16 last December and it has a fairly nice keyboard although I still prefer to use an external full size keyboard, but it's a pretty nice laptop. Battery is not as good as I thought, however. -----Original Message----- From: [email protected] <[email protected]> On Behalf Of [email protected] Sent: Thursday, August 31, 2023 8:38 AM To: [email protected] Subject: New Laptop Good day to all and a beautiful late Summer day it is here in Toronto. I've started research on buying a new laptop. I'm using Jaws or NVDA as a totally blind user. I'm currently using an HP Envy 11 inch machine that I have not been happy with from the start, three years ago. My usage is mostly Internet, Microsoft suite of products including e-mail. Wondering if anyone has recent experience that you might want to share, be it good or bad! Best Regards Reg Sullivan -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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