Hello list,

I’ve been using Google Voice for my business line and it’s worked well
enough till now, but I’ve recently been having reliability issues with it.
Calls not coming through, dropped calls, poor call quality and in general
just not a smooth user experience. Then again, you get what you pay for
right…

Therefore, I’m in search of a VOIP replacement and as always, accessibility
is priority #1.

I’ve poked around and OpenPhone <https://www.openphone.com/>   seems to be a
service that pops up as one of the better options out there. There are a
bunch of others with robust features and all that, but I don’t need video
call capability and all the analytics breakdowns etc. Just call and text
capability on iOS and PC (be it a desktop app and or the web). I’m also not
looking to pay $30 plus a month per line/user.

I currently use Nextiva <https://www.nextiva.com/>  for my virtual fax and
while they do offer VOIP packages, you check out their reviews and man… talk
about rough. I’ve got no complaints about the fax side of things, but the
VOIP feedback gives you pause. That and they can get expensive real quick.

So, all that said, has anyone put OpenPhone through its paces? Is the iOS
app accessible? Any accessibility deal breakers? Again, this would be for
calls and texts on PC and iOS. 

If not OpenPhone, then is there another VOIP for business alternative out
there that plays nice with the iPhone? 

Also, I’m an MS Office 365 for business user so simply upgrading to paid
Google Voice with their G Suite or Google Workspace or whatever they’re
calling it now isn’t something I’m going to really do.

Thanks,

 

 

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