Thanks for your assistance regarding this matter.
Jenny Bomareto

Sent from my iPhone

Begin forwarded message:

> From: "Hans from Be My Eyes (Be My Eyes)" <[email protected]>
> Date: December 16, 2021 at 1:55:05 PM EST
> To: Jenny Bomareto <[email protected]>
> Subject: [Be My Eyes] Re: Your app.
> Reply-To: Be My Eyes <[email protected]>
> 
> 
> ##- Please type your reply above this line -##
> Your request (77082) has been updated. To add additional comments, reply to 
> this email.
> 
>       
> Hans from Be My Eyes (Be My Eyes)
> Dec 16, 2021, 19:55 GMT+1
> 
> Hi Jenny,
> 
> I am sorry to hear that you have experienced technical issues, and thanks for 
> reporting it.
> 
> I will pass your report on to our development team to look into. As we are a 
> small team, there might be some delay, but we will try our best to get back 
> to you as soon as possible.
> 
> In the meantime, please make sure you keep the app updated to the latest 
> available version, as we are issuing updates and bug fixes often.
> All the best
> Founder of Be My Eyes 
> Hans Jørgen Wiberg
> 
> Frequently asked questions: https://www.bemyeyes.com/faq
> 
> Facebook: https://www.facebook.com/bemyeyesapp
> 
> Website: http://bemyeyes.com
> 
> TEDx talk  about Be My Eyes:
>  http://www.youtube.com/watch?v=IfeLJxCSLC0&sns=em
> 
>       
> Jenny Bomareto
> Dec 16, 2021, 17:05 GMT+1
> 
> Hello,
> 
> After I updated from iOS 14 then was 15.1 and then 15.2 when I open the app 
> there’s no beeping to indicate it is looking for a volunteer, to indicate 
> that a person is still working on to find. Anybody know why I’m not getting 
> any audible signal?
> 
> Thanks for your assistance regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
> 
> This email is a service from Be My Eyes. Delivered by Zendesk
> [3MKMM2-OXDL]

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