hi, everyone, I couldn't agree with you more! I think the accessibility people 
at Apple are very knowledgeable and helpful. I have no complaints about them 
whatsoever. Take care. Esther

Sent From Esther's Amazing and Awesome iPhone 7+!

> On Nov 12, 2021, at 5:52 PM, Peter Logan <[email protected]> wrote:
> 
> Couldn't agree with you more ..
> 
> 
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of regina 
> alvarado
> Sent: Friday, November 12, 2021 10:57 AM
> To: Viphone <[email protected]>
> Subject: A thanks to Accessibility
> 
> Often only the problems with Apple Accessibility are aired on the list. This 
> time I want to give a shout out and cudos to them. 
> 
> I bought a 7 watch. Three times yesterday I called them, and received just 
> stellar help. The first call I thought I understood how to wipe my watch 4 
> using what I was told. What I was looking for was just not there. Second call 
> the gentleman worked and worked with his phone with VO and finally found what 
> I needed to do. As an aside it was so simple I have no idea why I didn't 
> think of it. 
> 
> Now I have my old watch wiped but no matter what I did with the new watch I 
> couldn't make it talk. Thus I could not set up manually and I sure had no 
> luck getting the watch in the pairing window. Back I went to Accessibility. 
> This time the gentleman I spoke with guided me easily through the setup, and 
> we had a nice chat at the same time. 
> 
> So, if there is need for assistance don't hesitate to contact them. The last 
> gentleman told me Accessibility is a very high department at Apple in a 
> conversation we were having about how he ended up in Accessibility. So, 
> obviously Apple takes it seriously. A problem I brought up to them with Books 
> was fixed because I brought it up to them. They really do listen to us and 
> try to help.
> 
> 
> Reggie Alvarado 
> 
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