Hi Dave, I'll have him look in to this. Since this shows up all over the place, I assume he should double tap and hold wherever this text is showing up? If I am understanding correctly, that is what you are saying? Thanks.
Kay Malmquist [email protected] We are what we repeatedly do. Excellence, then, is not an act, but a habit. —Aristotle. ----- Original Message ----- From: Dave Clement To: [email protected] Sent: Saturday, June 26, 2021 7:07 PM Subject: Re: A very strange problem Hello, This may not help but your problem sounds suspiciously like one I had after first upgrading to IOS 14 on my iphone 8. I was hearing two extraneous words, sometimes at the top of a page, sometimes between icons on the home screen, and always on the page number element. I say "hear" as I am a Voiceover-only user. My problem did turn out to be a labelling problem but a very unusual one. Somehow, and I have no idea how, a user-defined label ended up assigned to the page number element. This was not something I had done but nevertheless, the weird words I was hearing were assigned to the page number. To fix this I did the following... 1. Swiped down to highlight the page number element on the home screen. 2. Used the two-finger double tap and hold gesture to bring up the element label function. I held until I heard three beeps and then let go. This gave me the screen with a text field that I could edit. Sure enough, the weird words I was hearing were in the text field. 3. I deleted the text in the text field, than entered one space, and then saved the label. As I say, I have no idea how those words got there but this fixed my problem. If somehow, the text messsage your husband is hearing ended up in this label field somehow, then this might account for what and where he is hearing what appears to be a text message but is actually a field label. To me, it makes sense that this condition could transfer from his iphone to his ipad since user-defined field labels are carried across through iCloud for devices using the same Apple ID. I hope this helps. Dave Clement Winnipeg MB On Jun 26, 2021, at 12:49 PM, Kay Malmquist <[email protected]> wrote: Hi all, I am sorry about the subject line but if you read on, you will see why. My husband has an iPhone 6 S and yes, I realize it is an older phone but this is not the issue. When I O S 14 series came out, like most every one else, he updated. Now I have to back up a bit. Back in 2016 I had brain surgery and he posted to a couple of groups how I was doing. He would send texts to everyone and then of course delete them. Now back to around a half year ago when I O S 14 came out. He upgraded and now there is one text that he sent at this time showing up at the top of pages, down where the page adjust bar is and other places as well. It covers up things and makes it a pain to do a lot of what should be simple. He has called Apple and they have thought that it might be a labeling issue. They have taken everything off his phone and then they say that they can see it. It is not a labeling issue. They have said that they would send it up the line to the engineering team, but nothing is ever heard. Now last week he got an iPad and when he set it up he set it up through the iCloud and guess what? That text is now on his iPad. It must have to do with something in the iCloud. He called Apple tech support and got the usual run around. He is going to get a new iPhone within the next week and if he registers it using his info that text will be on it as well. Where can someone go to get to a higher level of tech support that will help him to get this fixed once and for all? If that means dumping his iCloud account and starting over from scratch, then so be it. Please if anyone has any thoughts on this it would be appreciated. Kay Malmquist [email protected] We are what we repeatedly do. Excellence, then, is not an act, but a habit. —Aristotle. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/E7E38E0E7C1841A7BF63C63AD4988E4F%40home. -- The following information is important for all members of the V iPhone list. 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