This is a random thought, but try clearing the RAM memmory by holding the power 
button until you hear power off. Release the power button and hold the home 
button down with a non-fingerprint finger; until the iPad comes back asking for 
your passcode if you use one. Or just until it comes back on.
If that doesn't do it.
Then I'd call Apple Accessibility and see if they could do a screen share and 
figure out what is going on.



Richard
"Great minds discuss ideas, average minds discuss events, small minds discuss 
people." -- Eleanor Roosevelt

www.turner42.com


On Jun 24, 2021, at 5:22 AM, Vicki W. <[email protected]> wrote:


Hi,

This morning I was listening to something in my Dropbox folder on my mini IPad 
5. This is normal for me and has always worked.

When I was finished with the file, I tried to delete it, the IPad moved 
slightly and everything froze.

I can read the status line, clock, date, network, etc., but it's as though it's 
stuck in that area. I can swipe up and down and get to notifications and the 
control center, but then it goes right back to staying stuck.

I had my husband look at the screen and my entire Dropbox shows up as normal, 
folders, files, exactly where it should be.

The volume is set at 60%, Voice over works fine on every other program, but 
that screen is frozen.

I've tried unloading and reloading the program several times, turned my mini 
ipad off and on several times, but nothing works.

I can use the rotor on that page and those settings are fine.

Any ideas how to fix this?

I checked for updates and there is one for Dropbox, but I wanted to see if 
there is a fix for this before I did anything else.

Dropbox is working great on my computer and my phone.

Whatever happened, happened when I tried to delete the file and the mini IPad 
moved at the same time.

Thanks.

Vicki


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