Steve,

Unfortunately, whenever you change to a new iDevice, you lose all the content 
in BARD Mobile that was on the old device regardless of that device's backup 
status. NLS is aware of this issue and is working toward a conversion to the 
cloud which will address it along with making other features also available. 
However, this process is going to take quite a while to complete.

I've never lost content in Voice Dream Reader when I've upgraded to a new 
device but I've always had both an iCloud wifi backup as well as an encrypted 
iTunes backup on my local computer.

Alan Lemly

Sent from my iPhone with Outlook<https://aka.ms/qtex0l> for iOS
________________________________
From: [email protected] <[email protected]> on behalf of Steve 
Matzura <[email protected]>
Sent: Friday, May 21, 2021 12:14:29 PM
To: [email protected] <[email protected]>
Subject: Question About iPhone Backups and Losing Data

When I moved from an iPhone 6 to an 8, I lost everything in BARD Mobile
and I think Voice Dream Reader. Then, when I went from an 8 to my
current 10 XS, it happened *AGAIN*! Today, I learned that upgrading to
the 12 Pro Max is a simple phone swap and a reset on my payment plan,
which was a nice surprise, so I'll probably do it before the trade-in
price of the 10 XS drops! What can I do to make sure I don't lose my VDR
and BARD books and mas? Not that somethin  sure a box is checked? To
that end, in the list of applications that will be backed up, both BARD
and VDR are checked, but the amount of data they showw ill be backed up
is minuscule compared to what I know is really in there--about seventy
braille ma in BARD and about 2.5GB of audio content in VDR.

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