I am having no problem with the Bank Of America App and I have the latest 
update.  I am using the SE 20 phone.
 
Carla
 
 
From: [email protected] <[email protected]> On Behalf Of Debbie 
Downey
Sent: Thursday, May 6, 2021 8:53 AM
To: [email protected]
Subject: Bank of America App
 
Hello,
 
I’ve downloaded the bank of America app to my iPhone 8 with the latest IOS 
update and find that it is not very accessible. 
 
I received a verification code which I entered but then it was very difficult 
to find a continue button. I actually called AIRA and they were able to help me 
find it using another iPhone to check the screen. There were 2 buttons which 
were not labeled so that I could say whether I wanted the device to be 
remembered and AIRA had to tell me which button was which; yes or no.  
 
Okay, so I got logged in and selected one of the tabs on the bottom just to 
check out what was in there and then I couldn’t find a back button and the Z 
scrub didn’t work. I couldn’t even sign out of the app so I just closed out of 
the app and will wait for the session to time out to log me out.
 
Does anyone have any work arounds for this app or am I doing something wrong? 
Is it just not accessible? Maybe it’s slightly usable?
 
Thanks!
 
Debbie    
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