I don't have that phrasing under VoiceOver, Audio in settings if no headphones 
are connected.
Under VoiceOver, Audio I have:
Sounds and Haptics, 
Audio Ducking, which is off.
Auto Select Speaker in Call, on.
Send to HDMI, off.
That's it.
If I plug in headphones, then I have, Sound channels.

So, either your earphone jack has an issue and makes the phone think it has 
headphones connected, or the Bluetooth thinks there are headphones connected.

This is the kind of thing that I would call Apple Accessibility and ask them to 
do a share screen and run the diagnostics they can do remotely.
877-204-3930

HTH,



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Ann
Sent: Wednesday, July 15, 2020 11:24 AM
To: [email protected]
Subject: Voiceover speech not using external speaker except when in sound 
settings

Hi folks,

I have an iPhone 6S, running the iOS 13.5. For the second time in as many 
weeks, my Voice over speech has gone silent. But, when I use Siri and Open the 
Sound settings or the Audio settings under Voice over, all of a sudden my 
speech turns back on. Under speech and Audio channels, Headphones seem to be 
selected, though I have none connected either physically or via Bluetooth.

The only reason I can tell the phone is still operating is because I have a 
braille display connected via Bluetooth.


I fixed this once by resetting my phone, but i do not want to do that 
again. does anyone have any suggestions? This only started after a 
recent iOS update.


Thanks,

~Ann


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