Thanks. Likewise, I also got a reply that he's looking into it.
Quick question: Would the "reset all settings" require me to reorganize all my 
apps on the home screen into folders? If so, I was thinking that I could do it 
the coward's way: 
1: Turn off iCloud sync and uninstall Voice Dream on phone B; 2: Reset all 
settings on phone A; 3: Assuming that the duplicates problem is resolved on 
phone A, reinstall Voice Dream on phone B and sync with iCloud;
4: Back up phone B to iCloud and restore phone A from that backup.
Anyway, it's nearly midnight here,  so we'll see what happens. It's more of an 
intriguing problem than a really serious disaster.

"

Sent from my iPhone

> On 29 Apr 2020, at 23:22, Richard Turner <[email protected]> wrote:
> 
> 
> I got a reply from Voice Dream Support and he is looking into it.
> If I hear more, I’ll pass it on.
>  
>  
>  
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
>  
>  
> From: [email protected] <[email protected]> On Behalf Of Nicola 
> Sanders
> Sent: Wednesday, April 29, 2020 1:31 PM
> To: [email protected]
> Subject: Re: Voice Dream Reader problem: Duplicate folder labels
>  
> Hi all,
> Thanks for your thoughts, experiences and suggestions. Richard, I may indeed 
> get in touch with Apple Accessibility, but think I'll wait to hear back from 
> Winston first. I also thought of using Be My Eyes on one phone to examine the 
> screen of the other!
> Alan, in my case I have iCloud sync turned on. I too well remember the 
> horrendous problems that Mary had with her library. But since my library is 
> quite small and I make sure I back up anything important, I decided to go for 
> the "feel the fear and do it anyway" approach and stick with iCloud sync in 
> my case. My problemis nowhere near as serious as Mary's, as I can access all 
> my content and haven't lost anything. Famous last words!
> I have noticed that a folder that I added about a year ago hasn't been 
> duplicated, which makes me think that the problem may have happened some time 
> ago.
> You may have spotted that I'm rather reluctant to reset all settings, as I 
> don't fancy all that work, but I may not be able to avoid it forever.
> I'll keep you posted.
> Nicky
>  
> Sent from my iPhone
> 
> 
> On 29 Apr 2020, at 20:22, Richard Turner <[email protected]> wrote:
> 
> 
> It happened to me as duplicate file names and I had cloud sync turned off.
> I wish I knew what setting that was reset when I reset all settings that 
> fixed the problem.
> But the fact that resetting all settings fixed it still makes me think its an 
> iOS VoiceOver issue, even though Voice Dream Reader is the only app that 
> behaved this way.
>  
> 
> Richard
> Qwawntine, qwawantine, is wot dwives us to dwinking, today.
> Sent with the iPhone SE 2020
> www.turner42.com
>  
> 
> 
> On Apr 29, 2020, at 8:53 AM, Alan Lemly <[email protected]> wrote:
> 
> 
> I'm curious whether those experiencing the Voice Dream duplicate folder label 
> problem have iCloud Sync turned on in their Voice Dream settings. I've never 
> turned this on since I only use one mobile device and I recall a problem Mary 
> experienced losing her Voice Dream library when she turned on iCloud Sync 
> when it was first introduced. I'm getting ready to set up a new iPhone and 
> want to get my Voice Dream content transferred but I'm less than convinced 
> that iCloud Sync is the best way to do this. I have sent an email to Voice 
> Dream Support asking about this but I don't think I'm going to get a reply 
> before my iPhone arrives tomorrow.
>  
> Alan Lemly
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Nicola Sanders
> Sent: Wednesday, April 29, 2020 3:30 AM
> To: [email protected]
> Subject: Re: Voice Dream Reader problem: Duplicate folder labels
>  
> Hi, thanks to both, interesting that you've had similar problems.
> Richard, I don't have access to physical sighted assistance at the moment 
> because of the lockdown, but I think my problem may be slightly different: 
> The duplicate folder names are not adjacent to each other, but spread 
> throughout the very long list at more or less regular intervals in a 
> sequence. I can move through the list using a three-finger swipe, and if i do 
> a three-finger single tap, VoiceOver will say something like "items 95 to 99 
> of 322", reflecting the extent to which I've swiped through the list. This 
> leads me to think that the folder names are actually visible in my case, as 
> opposed to mere figments of VoiceOver's imagination:
> You're definitely right to counsel caution, and I'll contact Winston and wait 
> for the response before doing anything rash. I'll report back to the list, if 
> you're interested.
> Best, Nicky
>  
> 
> Sent from my iPhone
> 
> 
> 
> On 29 Apr 2020, at 03:59, Richard Turner <[email protected]> wrote:
> 
> 
> I don’t know, but since visually there is no problem, but VoiceOver double 
> speaks, then to me that is a VoiceOver issue.
> It came up out of nowhere for me on two different phones.
> Frankly, I’m chalking it up to iOS 13.4.1 but I really have no idea.
>  
>  
>  
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
>  
>  
> From: [email protected] <[email protected]> On Behalf Of 
> Anthony Borg
> Sent: Tuesday, April 28, 2020 6:55 PM
> To: [email protected]
> Subject: RE: Voice Dream Reader problem: Duplicate folder labels
>  
> Hi richard
>  
> I also noticed that problem as well. I don’t know how who created it didn’t 
> notice it as well.
> Regards
>  
> Anthony
>  
> From: [email protected] <[email protected]> On Behalf Of 
> Richard Turner
> Sent: 29 April 2020 01:40
> To: [email protected]
> Subject: Re: Voice Dream Reader problem: Duplicate folder labels
>  
> Before you do any drastic in Voice Dream Reader, you may have a variation on 
> an issue I have had twice now.
> Suddenly, Voice Over was saying the same file name twice, when visually there 
> was only one.
> If I deleted one, both were gone.
> Somewhat accidentally, I discovered that reseting all settings resolved the 
> issue.
> Now, this is a royal pain, because most of the settings you have customized 
> are back to defaults, like keyboard, Siri, wall paper, rotor, and on and on.
> Since this was clearly a VoiceOver issue, since my sighted wife confirmed 
> there really were only one copy of each file; mucking around in Voice Dream 
> Reader probably isn't going to solve it.
> I would just proceed with caution.
>  
> 
> Richard
> Qwawntine, qwawantine, is wot dwives us to dwinking, today.
> Sent with the iPhone SE 2020
> www.turner42.com
>  
>  
> 
> On Apr 28, 2020, at 4:25 PM, Nicola Sanders <[email protected]> wrote:
> 
> 
> Hi all,
> I meant to post this yesterday, but life got in the way. I have a strange 
> problem with Voice Dream Reader: as per the subject line, I have discovered 
> that I have multiple instances of the same folder name in my list of folders. 
> I do not have duplicates of the actual files in the folders, and the “all 
> items” list shows the right number of items in my library. I have around 15 
> folders, but in my folder list there are more than 200 items – at least, 
> there were until I started to clean them up.
> If I delete one of the duplicate folder labels, all the instances of that 
> folder name are removed and the files in that folder are “moved” to the “no 
> folder” list. I realize that these are not actual physical folders, but they 
> are more like the labels used in Gmail, I assume. Having all these duplicate 
> folder names is very inconvenient, as I discovered to my cost when I wanted 
> to reorder my folders alphabetically: newly created folders are placed at the 
> bottom of the list, and it is really tricky to move them all the way up from 
> position 200 to, let’s say, position 10 in the list.
> I think I should be able to straighten things out by making sure my “no 
> folder” list is empty, deleting a folder, recreating it with the same name, 
> selecting the contents of the “no folder” list and moving it into the folder 
> I just created. However, I am really wondering whether anyone else has had a 
> similar problem, and what I can do in future to prevent it from happening.
> A bit of background: I have iCloud Drive on my PC and I usually add items to 
> my Voice Dream library by placing them in the Loader subfolder of the Reader 
> folder in iCloud Drive. I also add items to my library using share sheets 
> from other apps. I happen to have two iPhones, both using VDR and syncing 
> with iCloud, and my gut feeling is that this could be part of the problem. I 
> always try to avoid having Voice Dream open on both phones at the same time, 
> but I cannot guarantee that this has never occurred inadvertently. I can open 
> the Library folder in iCloud Drive on the PC, but I would hesitate to try to 
> edit it without knowing exactly what I was doing, as I would really prefer 
> not to lose files if I can help it. My library is not very large – only about 
> 320 items, many of which are fairly small files – so I don’t think that’s the 
> problem.
> I will contact Voice Dream Support about this, but I thought I’d ask on here 
> as well, in case anyone has had a similar experience. I believe that these 
> folder labels must have been proliferating for a while without me even 
> realizing it, which I know sounds rather strange! It’s easy enough for me to 
> check how many folders I have by doing a three-finger single tap, but I just 
> never thought to do it. It certainly explains why I could only ever find new 
> folders by starting from the bottom of the list.
> All the best and sorry for the long post,
> Nicky
>  
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