I actually had to go a little deeper. I ended up on the computer, going so far
as to the contact us under support and there was a link to my most recent
events.
At that point, there were four links to restore all the folders and files from
that folder. Just going to the normal deleted area only showed files, not
folders. Since there were over 1100 files in this folder, that was no option
for me!
I did have to do all of this through the computer, though, in case it ever
happens to anyone else.
Vicki
----- Original Message -----
From: Anna Dresner
To: VIPhone Mailing List
Sent: Tuesday, September 10, 2019 12:50 PM
Subject: Re: deleted folder on Dropbox
Hi Vicki,
Probably the easiest thing to do is copy the folder on your computer to your
desktop or somewhere where you can find it. Once your Internet service is back
to normal, if the folder is deleted from Dropbox, copy it back.
If that doesn't work, you can restore folders through the website. The last
time I tried to restore a file, which was a few weeks ago, the process was not
completely accessible, unfortunately. But with a bit of sighted help, you
should be able to go to
www.dropbox.com
log in if you are asked to, and restore the folder.
Good luck,
Anna
On Sep 10, 2019, at 1:24 PM, Vicki W. <[email protected]> wrote:
I accidentally deleted a major folder in Dropbox while using my phone. I
can’t find a way to restore it on the phone.
It, at least so far, is still on my computers. I had trouble with my Cox
service today, so maybe it hasn’t shown up on the computers yet.
I have two questions.
1. How do I get it back on my phone?
2. Why would it still show up on my computers and not on the phone,?
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