thanks very much for the explanation, I didn't even know there were two types of voicemail. cheers. Janet

-----Original Message----- From: Sieghard Weitzel
Sent: Wednesday, April 17, 2019 6:01 PM
To: [email protected]
Subject: RE: voicemail question

That is because you have basic voice mail and not visual voice mail.
With basic voice mail you tap on the Call Voice Mail button, you then are connected to your voice mail where you can listen to your messages and press various buttons to delete a message, save it again etc. With visual voice mail after you go to the voice mail tab you are presented with something like an Inbox where any calls you received where the caller left a voice mail are displayed in a list. You can then tap on any of these and you can play the voice mail, read a transcript of the text (that often is very bad since iOS basically tries to understand whatever the caller says and then translates it into text) and you have buttons to delete the voice mail and maybe some others. If you have visual voice mail any messages you delete are placed in a deleted section where you can still recover them for a time if you wish.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Janet Bell
Sent: Tuesday, April 16, 2019 11:16 PM
To: [email protected]
Subject: Re: voicemail question

Hi Anna, sorry for being a bit dim but when I go to my voicemail and have listened to a message I delete it unless I need it but I have never seen anything in the voicemail section other than call voicemail. Janet

-----Original Message-----
From: Anna Dresner
Sent: Tuesday, April 16, 2019 6:56 PM
To: VIPhone Mailing List
Subject: Re: voicemail question

Hi Janet,

It only appears if you have deleted voicemail messages and have not cleared them from the dEleted Voicemail section.

Best,
Anna




On Apr 16, 2019, at 12:48 PM, Janet Bell <[email protected]> wrote:

HI Anna, I have looked in voicemail and I don't see any mention of any
deleted messages anywhere is this available on any iPhone?  Janet

-----Original Message----- From: Anna Dresner
Sent: Tuesday, April 16, 2019 6:04 PM
To: VIPhone Mailing List
Subject: Re: voicemail question

Hi Anthony,

Just below the Voicemail heading, you'll find a Deleted Messages
button that goes all the way across the screen. Once you double-tap
it, you'll be on a screen listing all of your deleted voicemail. You
can delete an indivdual message by touching it, flicking up or down to
Clear, and double-tapping. Or double-tap the Clear All button in the
upper right corner to get rid of all of them. If you use Clear All,
you'll be asked if you're sure; flick to Clear All, and double-tap.

Best,
Anna



On Apr 16, 2019, at 9:18 AM, Anthony Borg <[email protected]>
wrote:

Hi anna where should find that voice mail deleted button. Please?
Regards
Anthony

-----Original Message-----
From: [email protected] <[email protected]> On Behalf
Of Anna Dresner
Sent: 15 April 2019 23:07
To: VIPhone Mailing List <[email protected]>
Subject: Re: voicemail question

Hi Denise,

When you delete voicemail messages, they go into a holding area
called Deleted Voicemail. You should find a button for it on the
voicemail screen. Maybe you haven't deleted messages from there. If
that's the case, open Deleted Voicemail. It includes a Clear All
button you can use to empty everything out.

Best,
Anna




On Apr 15, 2019, at 3:59 PM, Denise colley <[email protected]> wrote:

I have a question about voicemail. My phone is giving me the message
that My voicemail is 80% full or completely full, and people are
getting the same message when they try to call me. However I only
have two messages in my voicemail, and neither one of them are any
longer than 40 seconds. Any suggestions?

Sent from my iPhone

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