Thanks so much for this advice. I shall give it a try.

Shannon
> On Jul 18, 2017, at 7:36 PM, Dave <[email protected]> wrote:
> 
> try running your battery totally flat, and once it is flat, leave it, for a 
> good few hours, or even over night, then charge it back up again, untill it 
> says on AC power, not when it just says 100 percent.
> 
> when the phone says, on AC power, then do a reset, by holding the power and 
> home buttons down together, for about 10 seconds.
> 
> try not to use the phone, or iPad, wile doing the charging process.
> 
> Then run the Device totally flat again.
> 
> You may have to repete, these steps more than once.
> 
> Dave.
> 
> -----Original Message----- From: Candy Lowe
> Sent: Tuesday, July 18, 2017 11:28 PM
> To: [email protected]
> Subject: Re: Trouble with Battery gage on my iPad
> 
> Shannon, I am having a similar problem. I have the iPhone 6. I realize that 
> it is getting older but I do not get the proper battery status. Turning it 
> off and on doesn't even help.
> my battery can be at 50%, I plug it in and it jumps up to 80% immediately. I 
> never know my exact status.
> hope someone can help us.
> 
> Sent from my iPhone
> 
>> On Jul 18, 2017, at 4:47 PM, Shannon Dyer <[email protected]> wrote:
>> 
>> Hi, all.
>> 
>> I got a new iPad earlier this month, and everything is working well except 
>> one thing. When I charge it, I have to turn it off and back on again in 
>> order for the battery gage to display an accurate percentage. I can have it 
>> plugged in for five or six hours, but it will only say it’s 23 percent 
>> charged unless I power the iPad off and back on again. Does anyone know of a 
>> way I can fix this?
>> 
>> Thanks in advance for any help you can offer.
>> 
>> Shannon
>> 
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