Hi! If the application is in accessible, I would ask for a refund. You do not 
need a receipt from Apple to  ask for a refund.
Call the main Apple number, and ask to speak to the iTunes department. Explain 
the issue you're having with the application and they will provide you with a 
refund. You will receive the refund in up to 10 business days.


Hope Paulos
PS, I work for the iTunes department…

> On May 27, 2017, at 9:40 AM, Jennie Facer <[email protected]> wrote:
> 
> If it were me, I would ask for the refund until you know for a fact that that 
> app will be accessible the next time you download it. You need your receipt 
> from Apple to do this. That's what I would do. I am just of one opinion 
> though. 
> 
> Jenn 
> 
> Jenn and Kumi
> 
>> On May 27, 2017, at 7:10 AM, Gerardo Corripio <[email protected]> wrote:
>> 
>> Remember the other day when I recommended the Bills Monitor app, and wrote 
>> to the devs via Twitter and so far no updates or nothing! so I wonder what's 
>> would it take for you to ask for a refund? also if I leave the app on the 
>> App-switcher and double-tap, as long as I don't close it, it'll stay within 
>> the Bills menu, but if I close it, either I need to remember where the Bills 
>> menu button was, or ask for sighted help. Would you ask for a refund, or 
>> stick with the app, hoping someday the developper fixes it? Yes the cost is 
>> a dollar ($19 here in Mexico); part of me wants to keep the app since as 
>> mentiond before, the rest of the app is very accessible!--
>> Gera
>> Enviado desde Thunderbird
>> 
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