Well, I didn't know that. This is good to know. Although, I think dish network 
is less accessible than DirecTV. But I could be wrong about this. I had DirecTV 
for a while, several years back. But I've never had dish TV.
So anyone's input on how accessible ditch is, would be good to know. That might 
tell us a lot as to what to do concerning sling TV, if we do anything.

Terri

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On Sun, Nov 13, 2016 at 12:40 PM -0600, "Kliphton Miller" 
<[email protected]<mailto:[email protected]>> wrote:

Well, I can tell you that sling tv is owned by dish network, so maybe we should 
start there?
> On Nov 13, 2016, at 12:28 PM, Sieghard Weitzel <[email protected]> wrote:
>
> Hi Terri and others,
>
> Apparently this access is important to you so why not take up the cause and 
> try to get Sling TV to make this more accessible. This may of course involve 
> more than an email via some feedback form or support email, you should find 
> out who is CEO of this company and a few other high level positions, then 
> write an actual letter, print it out and mail it via registered mail to Sling 
> TV. This way the letter needs to be signed for and it will be taken more 
> seriously. Keep a journal or log of when you send it and if you receive any 
> replies and when, of course keep copies of all correspondence and if there is 
> no reply try and take it up with maybe the NFB or whatever other 
> organisations you have, maybe see if you find an investigative journalist who 
> would champion this. Here in Canada our CBC (Canadian Broadcasting 
> Corporation) has a team called "Go Public". You can send in information about 
> your issue/fight and if they take it they'll write an article in the national 
> news, make calls and contact the involved parties. Recently they had the 
> story of a mother who had bought accidentl insurance for her child. The girl 
> was now I think 12 or so and basically lost the use of one eye in a sports 
> accident. The policy stated there should have been a $50,000 payout, but of 
> course there was fine print which allowed the insurance company to get out of 
> it (so they thought) and they sent the mother a cheque for $8.40 to cover gas 
> and milage for trips to the hospital. A few days after the Go Public article 
> came out there was a follow-up article saying that hundreds of clients of 
> said insurance company had called in to cancel their policies, it was all 
> over social media and a few days after that it was reported that the mother 
> and insurance company had settled, the amount was not disclosed but the 
> mother said it was a satisfactory result, the insurance company apologized 
> and said it was their goal to provide the best possible service and so on and 
> so on.
> This goes to show the power of the media and especially social media once 
> something hits Facebook, Twitter and Instagram. It is of course a lot of work 
> and any letter you write must be unfailingly polite, objective and give the 
> company (Sling TV) a chance to investigate and respond, it is a lot of work, 
> but depending on what your work is and how much time you have it can produce 
> real results. If nobody ever did these sorts of things and advocated for 
> whatever cause or group we wouldn't be where we are now in terms of 
> accessibility and acceptance of various disabilities and minority groups. I'm 
> not saying we live in a perfect time, we are far from that, but after all not 
> that long ago women and black people couldn't even vote let along run for the 
> office of President of the United States.
>
>
> Regards,
> Sieghard
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Terri Stimmel
> Sent: Sunday, November 13, 2016 7:32 AM
> To: [email protected]
> Subject: Re: Sling tv
>
> Hi Bob, Kliphton, and list,
>
> Yes Bob, I will be able to cancel my subscription. I made sure of this.
> Or I mean, trial.
> I asked the man on the phone yesterday, that if for some reason I couldn't 
> cancel online, could I call and cancel. He told me yes there would be no 
> problem with that, and that I could even email them. So I feel pretty good 
> about this.
>
> The sad thing is, both people I have dealt with from that company, have been 
> very nice, and polite. They try to be helpful. But they are ignorant in a lot 
> of ways. I don't said that to be rude, just speaking the truth.
>
> For instance, when I called last night to see where I could find a listing of 
> channels, I got a very nice man on the phone. He wanted to be helpful. I told 
> him that I was blind, and he didn't seemed as shocked as the first guy who 
> had helped me set up my account.
>
> However, when I told him that I wanted to hopefully find a listing of 
> channels. He told me this was possible. I asked him where to go and he said, 
> after you see a few pictures, keep going down a bit, and you will see a link 
> for channels, and packages. Something like that anyway. I decided to not 
> repeat that I was blind, and that I wouldn't see the pictures.
> I played around with the site, and I did find where I could view the channel 
> listings. It of course doesn't give you a number. But you can find out what 
> is available, and what package it is in. I found this all works better with 
> Firefox, rather than Internet Explorer for some reason.
>
> And Kliphton, Fox is channel 1 on mine as well. I think channel 4, or 5 is 
> Fox Midwest, as I ended up watching a little bit of a hockey game.
> That was cool!
>
> I asked my roommate when he got home last night, if he would go through the 
> channels with me, and he said yes. So I am excited about this.
>
> Terri
> On 11/13/2016 8:48 AM, Kliphton Miller wrote:
>> yah, that’s it.  I think it depends on your area, my channel 1 is my local 
>> fox channel.
>>> On Nov 13, 2016, at 1:16 AM, Terri Stimmel <[email protected]> 
>>> wrote:
>>>
>>> Hi Kliphton,
>>>
>>>
>>> It's under guide. I played around with it, and found the channels. Of
>>> course, like you mentioned, it doesn't say what they are. But it
>>> lists the numbers, and says when I am on one. It says, sellected. I
>>> can get the channels to play, so far.
>>>
>>>
>>> I signed up for the blue, and orange package. I would like to know
>>> what the orange extra package is, if I plan to keep this.
>>>
>>> By the way, apparently, channel 1 is FX.
>>>
>>>
>>> I'm sorry you have been dealing with a loss, and a funeral.
>>>
>>>
>>> Thank you for your help with this. If you think of anything else,
>>> please let me know.
>>>
>>>
>>> Thank you,
>>>
>>>
>>> Terri
>>>
>>>
>>> On 11/12/2016 11:35 PM, Kliphton Miller wrote:
>>>> Maybe it is my tv, I can’t really remember, been out of town for a 
>>>> funeral, and haven’t watched much TV the last 2 weeks.
>>>>> On Nov 13, 2016, at 12:12 AM, Terri Stimmel <[email protected]> 
>>>>> wrote:
>>>>>
>>>>> Hello Kliphton, and list,
>>>>>
>>>>>
>>>>> Ok, I decided to play with the Sling TV one more time. I wasn't
>>>>> planning on it. I had actually un-installed it. So I had to re-install it.
>>>>>
>>>>> I had some trouble signing in, which I didn't before. So I found
>>>>> that to be a bit odd.
>>>>>
>>>>>
>>>>> Anyway, I couldn't find a watch now option. I found my tv, on now,
>>>>> search, settings, and possibly something else. I just can't
>>>>> remember what it was. But I know for sure it wasn't watch now.
>>>>>
>>>>>
>>>>> Here is where things get interesting.
>>>>>
>>>>> I went in to the on now. I slid my finger down, and I was shocked
>>>>> to hear programs being announced. Now I think I could go left and
>>>>> right as well. But I don't remember for sure.
>>>>>
>>>>>
>>>>> It would tell me the name of the show, but not if it was a movie,
>>>>> or a show. Some of it was obvious. It would tell me the tv rating,
>>>>> the start time, but unfortunately not the channel. Also, when I
>>>>> entered on an option, not sure if it was a movie, it did come up.
>>>>> Once it came up, I learned it was an episode of Nashville.
>>>>>
>>>>>
>>>>> I just found this interesting, and thought that I would pass this
>>>>> on. I think I will fiddle around with it a bit more.
>>>>>
>>>>>
>>>>> I wish the website offered a list of channels. But I don't think they do.
>>>>>
>>>>>
>>>>> Terri
>>>>>
>>>>>
>>>>> On 11/12/2016 9:57 PM, Kliphton Miller wrote:
>>>>>> Sorry, if you go in to on now, it doesn’t work, but watch now is where 
>>>>>> the channels are listed as I stated in my previous message.
>>>>>>> On Nov 12, 2016, at 10:56 PM, Kliphton Miller <[email protected]> 
>>>>>>> wrote:
>>>>>>>
>>>>>>> I tried it, and it is usable depending on how much patients you
>>>>>>> have, and if you are willing to try different methods.  Watch now
>>>>>>> wasn’t accessible, adding favorites wasn’t accessible, but if you
>>>>>>> go in to watch now, there is a list of channels from left to
>>>>>>> right.  Now, the channels weren’t read by voiceover, but I went
>>>>>>> threw the channels with my sited children, and wrote down the
>>>>>>> ones I wanted to remember in a note on my iPhone.  After going
>>>>>>> threw them a few times, I remember what each one was.  So, if I
>>>>>>> wanted to watch TBS, I knew it was 14 of 67, if I wanted to watch
>>>>>>> oxygen, I knew it was 34 of 67, and if I wanted to watch USA, I
>>>>>>> knew it was 18 of 67.  a little getting use to, but that method
>>>>>>> worked for me.  I am only using it until direct TV now launches
>>>>>>> its service next week, once it does, I am gone!  They will be
>>>>>>> offering more channels for less. HTH
>>>>>>>> On Nov 12, 2016, at 10:07 PM, MamaPeach <[email protected]> wrote:
>>>>>>>>
>>>>>>>> When blind people tell others that something is not accessible, they 
>>>>>>>> provide this kind of information so others will know and not go 
>>>>>>>> through the struggle and stress themselves. I tend to hede warnings 
>>>>>>>> from others when they say something does not work with VoiceOver on 
>>>>>>>> any device. I was interested in Sling TV until I heard several people 
>>>>>>>> say not to waste my time.
>>>>>>>>
>>>>>>>> -----Original Message----- From: Terri Stimmel
>>>>>>>> Sent: Saturday, November 12, 2016 7:45 PM
>>>>>>>> To: [email protected]
>>>>>>>> Subject: Sling tv
>>>>>>>>
>>>>>>>> Hello everyone,
>>>>>>>>
>>>>>>>>
>>>>>>>> I have heard that Sling tv is not accessible. I have heard this
>>>>>>>> more than once. But I was curious to try it out, because they
>>>>>>>> offer a 7 day trial.
>>>>>>>>
>>>>>>>>
>>>>>>>> I had a little bit of a problem getting my account set up on the
>>>>>>>> website, so I called the phone number. The man I talked to was
>>>>>>>> nice, but he really did seem rather shocked, when I told him I was 
>>>>>>>> totally blind.
>>>>>>>>
>>>>>>>> I informed him that I tried to sign up on the site, but that it
>>>>>>>> wouldn't let me submit my information. He told me that this can
>>>>>>>> happen, because their site gets over-loaded right now, with
>>>>>>>> people trying to sign up. He said for some reason, it had accepted my 
>>>>>>>> password. That was interesting!
>>>>>>>>
>>>>>>>>
>>>>>>>> So I got all set up, and I went and installed Sling on my Apple
>>>>>>>> tv. I was hoping it would work, though I had my doubts.
>>>>>>>>
>>>>>>>>
>>>>>>>> It doesn't work!
>>>>>>>>
>>>>>>>> I could easily sign in. But once I was signed in, I didn't get
>>>>>>>> any sort of feedback. So I touched the gesture area, and that got a 
>>>>>>>> response.
>>>>>>>> Sadly, I could see the menu. But anything I tried to enter on,
>>>>>>>> would not come up.
>>>>>>>>
>>>>>>>>
>>>>>>>> I really think, and feel that if they would just put some effert
>>>>>>>> in to this product, it wouldn't be too difficult to make it more
>>>>>>>> accessible. I mean, I know nothing about making a product
>>>>>>>> accessible. But you can read the menu.
>>>>>>>>
>>>>>>>> So how hard can it be?
>>>>>>>>
>>>>>>>>
>>>>>>>> I decided to install the App for my computer. That experience
>>>>>>>> was worse than my Apple tv. When I open the program, it's as
>>>>>>>> though there is nothing there at all. There isn't even a way to sign 
>>>>>>>> in.
>>>>>>>>
>>>>>>>>
>>>>>>>> I just thought I would share my thoughts, and experiences with you all.
>>>>>>>> Even if many of you already knew all this.
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you,
>>>>>>>>
>>>>>>>>
>>>>>>>> Terri
>>>>>>>>
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