I agree with what you say about the software engineering process, but I
don't think the release early and release often is just an MS issue.
When was the last time you saw Apple postpone a release to fix a quality
issue or a serious bug? The ramifications of Apple slipping a release
would be huge. There's a whole ecosystem that revolves around when Apple
releases software updates and new hardware. I'm sure there's as much
pressure at Apple, if not more, to release on time then there is at any
other company. I don't think this is going to change either. If Apple,
just like any other company, wants to double down on quality then
they'll need to do this by putting more resources into finding and
fixing bugs, giving themselves more time to test and drop fixes for IOS
and/or pulling back somewhat on the new features going into an IOS release.
I'm not bashing Apple. I'm just trying to point out that they're under
the same market pressures to release on time as any other company is.
Imagine what horror stories you'd hear in the press if Apple said they'd
be postponing a release of IOS or the launch of a new iPhone to fix some
critical issues? Sure, there'd be people praising Apple for their
commitment to quality, but there'd be just as many, if not more people,
talking about what's gone wrong at Apple and why they can no longer
deliver on their commitments.
I remember a meeting at another hardware/software company where the
question about whether to ship a certain product should be postponed or
not due to a bug. The service team kept stressing the point that
customer satisfaction would be impacted if customers encountered this
bug in the field. Eventually, the executive who would have to make the
call on whether to ship this product or not said that customer
satisfaction would also be impacted if the system they'd bought already
wasn't going to show up on time. He wasn't saying quality wasn't
important, he was just pointing out that many things go into customer
satisfaction and the perception of a company.
On 25/08/16 10:53, Eric Oyen wrote:
um. I beg to differ with that. there are times when the NFB (of which I am a
member) makes decisions not based on facts, but simply as a means of getting
attention. THis appears to be one of those times.
Also, apple is the only company that hasn't contributed to the fund that the
others have. THis is why they got a free pass when apple didn't .
btw, the software engineer is correct. adding a feature (or fixing a bug) takes a lot of
time, review of code, testing and more review. This is not a fast process and can
sometimes take a year or more. would you rather have a good working device or go the
"release early, release often" model that MS uses (often with disastrous
results)?
Now, mind you, I am not a coder. I am an IT person with a specialization in
security. I can tell you that planning proper security has many of the same
problems in networks that planning and implementing features has in the OS
world. Everything takes time and costs a hell of a lot of money.
My suggestion, especially for the higher ups at the NFB: quit whining and
actually start helping out. that's what the technology section is for, isn't it?
-eric
On Aug 25, 2016, at 8:06 AM, Dacia Cole wrote:
Thank you for the support of the NFB!! I'm glad it has provided a
better stable beta cycle. No, we don't always make the most popular
decisions, but we have the progress of all blind people in mind when
we pass these resolutions.
thanks,
Dacia
On 8/25/16, Bill Gallik <[email protected]> wrote:
To The Jay hawk Fan specifically and all members of the list in general,
Thank you, that was precisely my point. Apple certainly is not perfect in
the accessibility realm, but other tech companies who have a history of not
caring in the least about accessibility seemingly get a free pass on this
issue! I’m tremendously grateful for the commitment Apple has made to
accessibility and thought the actions of NFB to be disingenuous!
****************
- Bill & Leader Dog Holland
- "The problem with people who have no vices is that you can be pretty sure
they are going to have some pretty annoying virtues."
- Elizabeth Taylor, 20th Century Screen Actress, (1932-2011)--
On Aug 25, 2016, at 8:44 AM, Roger Frischenmeyer
<[email protected]> wrote:
I find it interesting that the resolution is critical of Apple for not
testing their releases for excess ability and issues around the voiceover
software, yet no resolution called on any other technology company to even
work to make their product. Fully accessible. I wonder if there is a
little pettiness with the national Federation of the blind when it comes
to Apple and truthfully, it makes me question the credibility of that
organization when it comes to software and these topics.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list, or if
you feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you
can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
Christopher (CJ)
chaltain at Gmail
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you
can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
