I had this problem a while back when I got my new 6S. You might want to call 
Apple Accessibility andhave them help you update the Mobile USB Driver" That 
ended up doing the trick for me. I tried everything, just like you, with 
absolutely no luck. After quite a bit of time on the phone with Apple, things 
got fixed, and I haven't had any issues like that since updating that driver. I 
can't rememmber how to do it, though, since it was quite a while ago, and by 
that point in the call, my brain was pretty fried. Anyhow, they should be able 
to help you out.


Thanks,
Ari

> On Jul 15, 2016, at 7:08 PM, Cristóbal <[email protected]> wrote:
> 
> the backup/sync/transfer purchases options under the devices submenu aren’t 
> even enabled.
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Pete Nalda
> Sent: Friday, July 15, 2016 6:35 PM
> To: [email protected]
> Subject: Re: iPad/iPhone not showing up in iTunes
>  
> That side bar along the side is hidden since 11 something. There should be a 
> drop down devices tab, last item to the right. Is it there?
> 
> Egun On, Lagunak! (basque for G'day, Mates
> Louie P (Pete) Nalda
> MySpace.com/musikonalda
> Facebook.com/lpnalda
> Linkedin.com/in/lpnalda
> Twitter: @lpnalda
> 
> On Jul 15, 2016, at 8:20 PM, Cristóbal <[email protected]> wrote:
> 
> Hello list,
> So I haven’t used iTunes in forever. Probably since V11.x so I haven’t kept 
> up with many changes with the program other than general comments of the most 
> recent versions not being terribly accessible with screen readers.
> Today, I wanted to back up my wife’s Air to restore to a new Air II that we 
> just got her. iTunes is updated to the most recent release (12.4.x). No 
> matter what I’ve tried, I can’t get the tablet to be recognized by iTunes. 
> The computer does acknowledge the device when it’s plugged in and the iPad  
> even gives me that trust/do not trust this device message which I click allow 
> on, but even then, no dice in iTunes.
> I’ve tried different USB cables and ports on the tower.
> I’ve even tried plugging in my iPhone and no go either.
> Not even my sighted wife sees anything pop up on the screen.
> Does anyone have any idea how to crack this nut or what may be going  on?
> Thanks,
> Cristobal
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