Hi,
Well umm I thought it was too but I’m telling you somehow that thing got turned 
on in the app’s settings area and when it was so mayhem ensued. It wasn’t every 
time out but more times than not the minute I’d enter the app VoiceOver would 
plummet to a lower volume. It really did drive me crazy until I asked their 
twitter feed. That’s what they told me indicating that this was expected 
behavior. Sure wish someone would have warned me so I’d have expected it 
(smiles).
Now that I turned that setting off all is well again.
Robin


From: Sieghard Weitzel 
Sent: Monday, June 27, 2016 3:05 PM
To: [email protected] 
Subject: RE: Question about Sonos App and voiceover

I thought controlling Sonos with the volume buttons was disabled when Voiceover 
is running, it is for me anyways.

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Robin Frost
Sent: Saturday, June 25, 2016 12:54 AM
To: [email protected]
Subject: Re: Question about Sonos App and voiceover

 

Hi,

I’ve an update to my own post which sounds kind of silly now that I write it. 
But after some poking around in settings I’ve found the cause for my issue and 
it’s been confirmed by Sonos Support. VoiceOver and in fact all iOS volume was 
being controlled by the Sonos app when hardware volume setting was turned to on 
in the sonos app settings area. This is expected behavior according to them.

Perhaps others had figured this out long before me and if you did I laud you as 
it took me a day’s worth of thinking I was going mad before the cause and 
effect relationship of this setting dawned on me.

For now I’ve disabled it as I’d rather have VoiceOver at a consistent volume 
than the advantage of this ability to control volume.

I hope this saves someone else a bit of confusion (smiles).

Robin

 

 

From: Robin Frost 

Sent: Friday, June 24, 2016 10:13 PM

To: [email protected] 

Subject: Question about Sonos App and voiceover

 

Hi,

I was just curious if anyone has observed something I’m experiencing here. I’m 
running  version 6.3.1 of the app on an iPhone 6SPlus running version 9.3.2. 
I’m noticing that when I enter the app from the app switcher that voiceover 
volume lowers markedly. I can’t establish a pattern to when it does or does not 
happen. It is rather annoying.

I thought perhaps it might have been brought on by the app’s ability to access 
the  microphone in conjunction with TruePlay so I disabled it but the problem 
still persists.

I was just wondering if anyone else had observed this or had any thoughts on 
what might cause this.

Thanks in advance.

Robin

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