Well, I finally took it and put it back on the dock and left it there. In
about 30 minutes it started up and began cleaning again. It has gone back to
the dock twice and is there at the moment. My house is 1800 square feet on
one level and it is set on turbo so I guess this first run is going to take
some time. I would like to have instructions on how to change to Eco so I
don't have to use the turbo every time. Thanks,
Marie
-----Original Message-----
From: 'Sandratomkins' via VIPhone
Sent: Sunday, June 26, 2016 12:56 PM
To: [email protected]
Subject: Re: Small update on the BotVac app accessibility.
Marie,
The left button does the spot clean. As for it getting stuck, I have only
had mine stuck twice, that I can remember, in both cases, I just moved the
Bot just enough to free it and left it. After about 30 seconds, it started
up again by itself. Not sure if this is typical or not. Early days for all
of us By the way, have you sorted out how to change between Turbo and Eco
yet? If you need directions, let me know, it took me a little while to spot
it!
Sandy. !!
sent from the dark side of the moon
On 26 Jun 2016, at 18:05, Marie <[email protected]> wrote:
Okay, I got the vac connected to the internet. This morning I started it
up using the home button and it went on its way. that is, until it got
stuck under a table. I was alerted to this and went and located the vac. I
pulled it out and check the screen on the ITouch. There was the message
that cleaning was suspended and the Show Options, which I clicked on. The
only option which did anything was to to go back and reset the map. I
clicked on it and got the message that it was ready to clean but when I
click on the Play button, nothing happens other than a beep from the vac.
So what now? I tried the Be My Eyes and she said she could not read the
screen.
And by the way, what does the left button do?
Thanks. Marie
-----Original Message----- From: 'Sandratomkins' via VIPhone
Sent: Sunday, June 26, 2016 3:56 AM
To: [email protected]
Subject: Re: Small update on the BotVac app accessibility.
Marie,
I can't remember if I wrote this before: So, at the risk of repeating
myself, press the button to the right of the handle, with the straight
edge nearest you, holding down for 15 seconds and wait. You should hear a
tune, you will have reset your Bot to default settings. If the Bot has not
yet been successfully connected to the wifi, it still won't be. However,
once the wifi is turned on again by way of the settings on the machine
itself, it will then show up again as an access point. This happened to me
too! I can only say that you do, for now, need help with the initial
setting up of the wifi and this means, until the set up is completed. I
have just spend the last week alone, apart from a mad Irish Water Spaniel,
who is of no help at all! and my machine has worked flawlessly, doing the
house every day for me, despite muddy paw prints!! Once you have got past
this initial hiccough, you should be good to go. I know that, at first,
while you are getting used to the Bot, it feels frustrating getting error
messages that don't explain themselves via the app, and I am hoping that,
as more of us use the BotVac, we can encourage an improvement in the app,
but you soon learn that the error messages that you don't receive, are, in
general, of three types, I.E. Bin needs emptying, Brushes need cleaning
and Battery needs charging. This last one happened to me because, while I
thought it was properly docked and charging, it had been knocked by the
dog's ball slightly off. For now, I am using Be My Eyes when I get stuck,
not the best solution, but useful nevertheless. However, in order to get
the most out of BME, you do need to know what to ask your volunteer to
look for. For example, when I was wanting to know the battery status, my
helper couldn't see the screen. She said it looked blank, I had a little
thought and pressed, just a short press, of the 'home" button, the one to
the right of the handle, this turned the Bot on and my helper on BME could
see the screen and read the status for me.
Truly, this will sort itself, and you will learn how to deal with the
Bot, where, at the moment, we cannot read for ourselves the screen.
Always remember, just a press of that same button will start you Bot
off, in its default setting, I.E. Clean house in Turbo mode, and then
return to dock.
Please do keep us posted with your progress as other people are buying
this Bot and we can all learn from each other!!
Sandy.
sent from the dark side of the moon
On 25 Jun 2016, at 22:28, Marie <[email protected]> wrote:
Well I think you might have underestimated the ease of getting connected
to the WyFy. I had my sister turn it on and then thought I would be able
to complete the process with the app. I got through all the steps up to
waiting the 3 minutes for it to connect. At the end of that, I got the
message that it failed to connect with no explanation except to check the
display screen. If I could see the display screen I would not need the
app. So I am a bit frustrated now with no sighted assistance available
and no way to get started. When I try to repeat the process, the Neato no
longer shows up as an access point on the WyFy settings? any suggestions?
Marie
-----Original Message----- From: 'Sandratomkins' via VIPhone
Sent: Tuesday, June 14, 2016 6:14 AM
To: [email protected]
Subject: Small update on the BotVac app accessibility.
Hi all,
After a little panic on my part, i now find I can use the app a little
better! i just managed to change Turbo to Eco. I just did a spot clean,
when it cleans an area, either 2 meters x 2 meters or 4 meters x 4
meters. Then it returns to base. I did this by just pressing a button, so
very easy. Useful for rugs or single rooms. My issues with my house
network wifi settings are almost resolved, touch wood. I am discovering
that the best way to deal with the vac is to let it do its own thing,
I.E., "clean house" either with the app or just press a button, there are
only two buttons, and then leaving it to finish. From my reading, this is
true for all users, but especially for us, as not all notifications are
sent to the app, some show up on the onboard screen and need to be read.
I find it a bit concerning replacing the Bot on its dock, visually, you
can tell by the lights that it is in the right position, but without the
clues, hard to tell. So a quick way to be sure would be to do a "spot
clean" by pressing one button, when it has finished, it will go home and
play a tune and send a message.
Still very happy, floors cleaner than they have been for years!
Smug, Sandy.
sent from the dark side of the moon
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list, or
if you feel that a member's post is inappropriate, please contact the
owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list, or
if you feel that a member's post is inappropriate, please contact the
owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list, or
if you feel that a member's post is inappropriate, please contact the
owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list, or
if you feel that a member's post is inappropriate, please contact the
owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if
you feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
you can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you
can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
