I have had a similar problem in restoring an iphone 5s.  I get an error saying 
the restore failed.  As a result I have not been able to restart the phone even 
with a home power reset. upon going to the   ATT   store and bringing home an 
iPhone six, the same sequence occurred. I got another phone the same day and 
did not update a or restore the fhone.  its off to the apple store. Grin! 


Sent from my iPhone

> On Sep 24, 2015, at 3:01 PM, Agent086b <[email protected]> wrote:
> 
> Thank you have already tried all that with no luck.
> Max.
> 
>> On 25 Sep 2015, at 3:15 am, Woody Anna Dresner <[email protected]> wrote:
>> 
>> Hi Max,
>> 
>> Try restarting the phone. If that doesn't help, press the Home and Power 
>> buttons together for about 10 seconds to force it to reset.
>> 
>> HTH,
>> Anna
>> 
>> 
>> 
>>> On Sep 24, 2015, at 1:12 AM, Agent086b <[email protected]> wrote:
>>> 
>>> Hello all,
>>> I decided to update my wife’s iPhone 5 from 8.41 or what ever the latest 8 
>>> version was. I am told the phone updated successfully. When I go through 
>>> the setup process the phone re-boots I am in a continuous loop. I thought I 
>>> would update this phone before our iPad and my iPhone6 as the iPhone 5 is 
>>> used least.
>>> Hope somebody can help.
>>> Thanks as always.
>>> Max.
>>> 
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