hi,
is there a number for apple accessibility in the UK or is it just for the
US?
Thanks, Husna
-----Original Message-----
From: Paul Ferrara
Sent: Wednesday, August 26, 2015 8:40 PM
To: [email protected]
Subject: Re: Problems with Apple music radio?
Call Apple Accessibility, no charge, no worry about Apple Care, and they
will help you.
Paul
-----Original Message-----
From: Mary Otten
Sent: Wednesday, August 26, 2015 3:20 PM
To: [email protected]
Subject: Re: Problems with Apple music radio?
thanks, Paul. I don't have family sharing. I am the only one on the account.
And when I go into my account it looks like I'm subscribe still. I hate to
resubscribe. I don't need to memberships even if it is a free trial. So I
really don't know what's up. And I'm not sure where to call, since I don't
have AppleCare on this phone, thus I don't think they'll deal with me on the
phone if I call Apple. Do they actually deal with problems with radio etc.
over the phone?
Sent from my iPhone
On Aug 26, 2015, at 11:59 AM, Paul Ferrara <[email protected]> wrote:
Not the issue with Siri, but on my wife's phone, none of the stations play
whereas they play fine on my phone, and both of us have the current IOS.
We have family sharing, and my account is primary if that makes any
difference.
Paul
-----Original Message----- From: Mary Otten
Sent: Wednesday, August 26, 2015 2:13 PM
To: [email protected]
Subject: Problems with Apple music radio?
Hi all,
I am having problems getting Apple music radio to load and play. I am also
having problems getting Siri to play artist who are not in my personal
purchased collection of music but are on Apple music. The radio tab simply
says loading and stays that way. And when I ask Siri to play an artist who
is not in my personally owned collection, I am told to open Apple music
where I see a suggestion. But then I am told I need to join Apple music to
play this and other songs by that artist. But I have already joined Apple
music. My account says I am a member of Apple music. I don't understand
it. Is anyone else having this problem?
Mary
Sent from my iPhone
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