I have problems with my qmail-setup, and I'm not sure where to start looking. I have a fairly new installation of qmail, vpopmail, spamassassin & qmail-scanner on FreeBSD 4.6.2 and currently four different domains. Now, some of my users have complained that sometimes people are unable to mail them at one domain, but they can recieve the mail at the other domain(alias). I've never experienced this when I try to mail my users and it seems that almost all other mail come through. I've managed to get a mailheader from one of the people who couldn't mail one of my users. Unfortunately the mail is too old for me to track in my logs. Something that my users told me is that people who have been unable to mail them often experience this problem when replying to mail.
The one log that I have is from a person who seems not to be able to mail one of my users at all at the domain named "malcolmgrace.com", but when mailing the same user at the domainalias "haas.se", it works. Apparently the person mailing has a Macintosh. I know that another person who has trouble mailing my users is on Hotmail.
I'm thinking that this is perhaps a DNS-problem, but the person who I got the log from who couldn't mail on one domain, but it worked on the other - those domains are on the same DNS with identical configurations. ( I run a dynamic DNS client to update my domainnames.)
So, perhaps it has something to do with strangely formated mailheaders and an oversensitive spamassassin?
I tried to mail and reply to a mail with a lot of high-character ASCII from one of my users and that worked fine. (The reason is that the mail-log that I got had a lot of Swedish characters in it,)
I really need some advice where to look, maybe this is a common problem with my kind of set-up? (Wishful thinking perhaps...)
Here's the logfile, I've edited the users names somewhat and deleted some of the content for privacy. It's two messages long:
---------- Original Message ---------------------------------- From: "Postmaster" <[EMAIL PROTECTED]> Date: Tue, 24 Feb 2004 03:36:32 +0100
>Delivery failed 20 attempts: [EMAIL PROTECTED] > > >Original message follows. > >Subject: =?ISO-8859- 1?Q?Tack=20sj=E4lv=20f=F6r=20m=F6tet!?= >Date: Mon, 23 Feb 2004 18:17:16 +0100 >Message-Id: <[EMAIL PROTECTED] design.com> >Mime-Version: 1.0 >Content-Type: text/plain; charset=ISO-8859-1 >Content-Transfer-Encoding: quoted-printable >From: "patricia Wid=?ISO-8859-1?Q?=E9?=n" <[EMAIL PROTECTED]> >Reply-To: <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >X-Mailer: <IMail v7.11> > > >Hello sanna, >
[SNIP]
> >/patricia. > > >---------- Original Message ---------------------------------- >From: "Postmaster" <[EMAIL PROTECTED]> >Date: Fri, 13 Feb 2004 03:08:41 +0100 > >Delivery failed 20 attempts: [EMAIL PROTECTED] > > >Original message follows. > >Subject: =3D?ISO-8859- 1?Q?M=3DF6te=3D20den=3D2019=3D2F2?=3D >Date: Thu, 12 Feb 2004 17:02:26 +0100 >Message-Id: <[EMAIL PROTECTED] >design.com> >Mime-Version: 1.0 >Content-Type: text/plain; charset=3DISO-8859-1 >Content-Transfer-Encoding: quoted-printable >From: "patricia Wid=3D?ISO-8859-1?Q?=3DE9?=3Dn" ><[EMAIL PROTECTED]> >Reply-To: <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >X-Mailer: <IMail v7.11> > > >Hello sanna! > >I'm not sure what happend, but I got your mail back...
[SNIP]
> >/patricia. > >---------- Original Message---------------------------------- >From: "Postmaster" <[EMAIL PROTECTED]> >Date: Wed, 11 Feb 2004 22:24:25 +0100 > >>Delivery failed 20 attempts: [EMAIL PROTECTED] >> >> >>Original message follows. >> >>Subject: =3D3D?ISO-8859- >1?Q?Bes=3D3DF6k=3D3D20p=3D3DE5=3D3D20malcolm= 3D3D20grace=3D3 >D20den=3D3D2019=3D3D > >[message truncated] >
I'd be sincerely gratful for any kind of help here. Thanks a lot, Mathias Haas.