Am 14.03.2011 09:16, schrieb Vincent Massol: > On Mar 13, 2011, at 10:00 PM, Andreas Hahn wrote: > >> Am 10.03.2011 17:39, schrieb Paul Libbrecht: >>> Please contradict me! >> Paul, >> actually - how could I do this ? >> I'm not an expert in forum software so I'd to go for the naive approach >> - comparing features e.t.c. >> >> I was hoping for some insight that it is beneficial for the whole >> project to encourage users first to browse and then to participate - >> even if it means for you and the others around here to give up beloved >> habits. >> >> Anyway - I'm not going to push you guys back to the future of Web 2.0. >> >> Given the lame participation when compared to the survey 4 years ago it >> seems to me that quite some people have already left the boat and it may >> not matter anymore. > I'm not sure how to read your last 2 paragraphs. > > Just note that fro my POV there's no "you" and "me" here. There's only a > global community and you're part of it. That said at some point some people > are going to need to work to make it happen, this is where the distinction > will happen. How far are you willing to help? Maybe a first step would be > that you help find either a forum software that fits the bill or a hosted > service that would work for us. > > > From the people who answered so far my feeling is that: > * people seem to agree in general that at least for users a forum would be > nicer > * since xwiki committers provide a substantial amount of answers to the user > list as of today it would be nice that they can continue to have the > information coming to me
For my own FOSS project I'm hoping to start soon - I'll be going with http://stackoverflow.com. Providing support means checking the site for tagged questions a couple of times a day. It's just one mouse click. For me it makes no real difference in getting mails or checking a forum as long as you have a one-click list of open topics. Gathering all the information about all possible options and criteria can get very time consuming so I think we should try to rule out something first. Forums that are operated by other providers (getsatisfaction, stackoverflow, ...) might * be discontinued without warning (see jive) * change their policy later (no more free forums) * not expose user mail addresses and forum content (or might change that policy) so you're locked in. * not be as flexible as own forums if you want to change something (add category, ...) OTOH operating an own forum * requires admin efforts (must be maintained and updated, backups, ...) * may not be as publicly visible as that of other providers (because of their advertisements ...) * may not be as innovative as special forum operators ('awarding for active participants', ...) In addition there are concerns valid for both: * Is it important to somehow import the existing mail archive ? So IMO this is the first decision - is it ok to rely on somebody else ? and then decide which one. I'd be ok to spend time on it once its clear which way to go. However - as for me - nothing will happen fast as beside of my daily work I already have a side project so this is kind of side-project-side-project. Now for getsatisfaction - I don't know anything about it except that what can be found on their site. They don't seem to offer free accounts for open source. I've also seen no indication you can get mail alerts for new contributions. So how do we approach this ? bye Andreas > My personal POV is indeed that I'd like a forum for both the participation > part (ie awarding status/points to active participants to surface them) and > the categorization part but indeed I don't see myself going to the forum so > it has to come to me. I think this is easy to achieve since on forums like > getsatisfaction you can subscribe to the whole forum and thus receive all > posts. What would be even better is if I could post or reply by replying to > the mail. > > Now back to getsatisfaction I think before we could use it we'd need to check: > * are there any limitations for free open source forums? What's their > position on open source? > * how can we get all the posts in a neutral and standard format should we > want to move to another tool later on? > > Thanks > -Vincent > > _______________________________________________ > users mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/users > _______________________________________________ users mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/users
