On 04/10/2010 01:28 AM, Meng Wu wrote:
> Dear XWiki developers and users,
>
> Some of our users are having trouble uploading flash video files larger than 
> 20MB on pages in the wiki. We've noticed either of two things happening:
>
> 1) When clicking the file attachment, it leads to a page that says "template 
> does not exist"
> Or
> 2) When clicking the file attachment, you are prompted to download it. 
> However, the download file is 0KB.
>
> These symptoms are only happening for flv files larger than 20MB. For more 
> clarification, here is a timeline of what happens:
>
>
> ·         User uploads these
> files
> ·         Big files return
> “template does not exist” error and most flash video files larger than 20MB 
> gets cut down to
> 0KB
> ·         User re-uploads
> these files
> ·         These files work, are able to be downloaded with all the content, 
> are able to be played by the jw player,  and
> the problem, at least for a while, seems to be fixed
> ·         A little while
> later, these files start to fail, seemingly in the order they were uploaded in
> (somefiles bigger than 20MB get the error message and some files, when
> downloaded, have 0KB, even though the attachment display says otherwise)
>
> We checked that the maximum attachment size for us was set to 1GB, so we're 
> not really sure what the problem is. Any insight would be greatly appreciated.

You should try to:

- increase the memory available to XWiki (attachments take up LOTS of 
memory, this is a known problem which will be fixed at some time)
- increase the max_allowed_packet setting for mysql (assuming you're 
using mysql)

-- 
Sergiu Dumitriu
http://purl.org/net/sergiu/
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