I'm not sure what the logs are supposed to look like in other implementations as I've only ever used Tomcat with Inetsoft. Could you specify what looked off? Maybe I can ask them what it is doing. I don't think we have any special settings in our Windows OS that would cause unusual behavior.
Yes, the sree.log is indeed in the classes folder. That is where InetSoft records its activity. This is the vendor code, not anything I have developed. I've been using the tool for a number of years now without any major issues. What kind of issues would you expect to see due to this? Maybe I can ask them about that as well. Debbie Shapiro Data Warehouse Manager Cardiac Science Office: 425.402.2233 Visit us at www.cardiacscience.com Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and Quinton products Part of the Opto Circuits Family -----Original Message----- From: André Warnier [mailto:a...@ice-sa.com] Sent: Tuesday, January 10, 2012 11:43 PM To: Tomcat Users List Subject: Re: Tomcat 7 service not starting Debbie Shapiro wrote: > I was able to get this woring again just by reinstalling the 64-bit Java > 1.6.0_30 JRE. Not sure what went awry, but it's working now. Yay! > > Thanks for all your help! > > Good. There is still something quite bizarre in those logs below : it looks like, after each startup error, a series of other attempts are made to start that service, at 1ß-15 seconds interval. Is this some setting in the Windows OS ? In any case, it quite confuses the logs.. Another thing that I noticed in your earlier logs : >> Writing log to C:\Program Files\Apache Software Foundation\Tomcat 7.0.6\webapps\sree\WEB-INF\classes/sree.log >> The logging properties is: sree.properties That is quite a bizarre place for a logfile (in the same location as the application's classes ?). If it really writes a logfile there, this is bound to create some problems later on, probably when you least expect them. > > > > > Debbie Shapiro > Data Warehouse Manager > Cardiac Science > Office: 425.402.2233 > > Visit us at www.cardiacscience.com > Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and > Quinton products Part of the Opto Circuits Family > > > -----Original Message----- > From: Debbie Shapiro > Sent: Tuesday, January 10, 2012 1:42 PM > To: 'Tomcat Users List' > Subject: RE: Tomcat 7 service not starting > > Sorry for the confusion. The log files are the ones in the Tomcat\logs > directory. I don't know why that one file has 1-8-2012 dates. The file was > created on 1-9-2012, thus the confusion. I attempted to restart the service > again today and it generated three files: tomcat7-stderr, tomcat7-stdout and > commons-daemon. > > > The contents are as follows: > Commons-daemon: > [2012-01-10 12:46:15] [info] Commons Daemon procrun (1.0.5.0 64-bit) started > [2012-01-10 12:46:15] [info] Running 'Tomcat7' Service... > [2012-01-10 12:46:15] [info] Starting service... > [2012-01-10 12:46:22] [info] Commons Daemon procrun (1.0.5.0 64-bit) started > [2012-01-10 12:46:22] [info] Running 'Tomcat7' Service... > [2012-01-10 12:46:22] [info] Starting service... > [2012-01-10 12:49:38] [info] Commons Daemon procrun (1.0.5.0 64-bit) started > [2012-01-10 12:49:38] [info] Running 'Tomcat7' Service... > [2012-01-10 12:49:38] [info] Starting service... > [2012-01-10 12:50:01] [info] Commons Daemon procrun (1.0.5.0 64-bit) started > [2012-01-10 12:50:01] [info] Running 'Tomcat7' Service... > [2012-01-10 12:50:01] [info] Starting service... > > > Tomcat7-stderr: > > 2012-01-10 12:46:15 Commons Daemon procrun stderr initialized > > 2012-01-10 12:46:22 Commons Daemon procrun stderr initialized > > 2012-01-10 12:49:38 Commons Daemon procrun stderr initialized > > 2012-01-10 12:50:01 Commons Daemon procrun stderr initialized > > > Tomcat7-stdout: > > 2012-01-10 12:46:15 Commons Daemon procrun stdout initializedError occurred > during initialization of VM > java/lang/NoClassDefFoundError: java/lang/Object > > 2012-01-10 12:46:22 Commons Daemon procrun stdout initializedError occurred > during initialization of VM > java/lang/NoClassDefFoundError: java/lang/Object > > 2012-01-10 12:49:38 Commons Daemon procrun stdout initializedError occurred > during initialization of VM > java/lang/NoClassDefFoundError: java/lang/Object > > 2012-01-10 12:50:01 Commons Daemon procrun stdout initializedError occurred > during initialization of VM > java/lang/NoClassDefFoundError: java/lang/Object > > > > My order of operations for the upgrade was as follows: > > 1) stopped Tomcat service > 2) upgraded the 64-bit Java to 1.6.0_30 JRE > 3) upgraded the 32-bit Java to 1.6.0_30 JRE > 4) replaced the jar files for the InetSoft application in the following > directories per InetSoft's directions: > \Style Report Enterprise\lib (design.jar and sree.jar) > \Tomcat\webapps\sree\WEB-INF\lib (sree.jar only) > 5) change the web.xml to use sree.jar (instead of InetSoft's previously named > sree_pro.jar - they did a name change with the new version). > 6) restarted Tomcat service - at this point things were no longer working > > I will try the steps you've outlined below and see if this makes a difference. > > > > > > Debbie Shapiro > Data Warehouse Manager > Cardiac Science > Office: 425.402.2233 > > Visit us at www.cardiacscience.com > Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and > Quinton products Part of the Opto Circuits Family > > > -----Original Message----- > From: André Warnier [mailto:a...@ice-sa.com] > Sent: Tuesday, January 10, 2012 12:27 PM > To: Tomcat Users List > Subject: Re: Tomcat 7 service not starting > > > Debbie, > > It looks all a bit confusing, particularly since > - you tell us about logfiles, but without providing the exact path/filename > of each file > - the timestamps in some of these files indicate events which happened almost > 24 h apart > - some of these messages are not errors; they look like "normal" application > messages > (although sometimes in a strange place). > > It looks like your main problem is some kind of broken Java JVM, as per these > messages : > > > 2012-01-09 16:15:55 Commons Daemon procrun stdout initialized > Error occurred during initialization of VM > java/lang/NoClassDefFoundError: java/lang/Object > > which apparently started happening at 2012-01-09 16:15:55. > > Other messages which you show, such as > > > 2012-01-08 23:30:12 Commons Daemon procrun stdout initializedInitializing > data space: > [FileSystemDataSpace] > > Can not find sree properties in ./sree.properties > > Writing log to .\sree.log > ... > > are from the previous day (but they don't look like errors per se). > > Presumably, you first replaced these application jars and tried to restart > Tomcat then, > and it seems to have worked at least in part, then. > Then, the next day, you must have updated Java, and that's when things > started to look ugly. > > But this is quite a bit of guesswork, because we don't know that application, > and we don't > know exactly which logfiles you are talking about, nor the order in which you > did things. > > > My personal recommendation at this stage, to try making some sense of the > situation, would > be : > > 1) > a) find and delete /all/ the Tomcat and application logfiles that you find > under the > Tomcat directories. Also clear the Windows Event logs if you are allowed to > do so (maybe > first save them to file). > > b) When you have done the above carefully, try to restart Tomcat, once; I > assume it will > not work. > c) then, after this /one/ unsuccesful attempt, find the logfiles again in the > Tomcat log > directories (and look at the Windows System Event log for any interesting > messages). > And then let us know which exact (path/filename) logfiles you find, and their > content. > > 2) later, you may have to de-install both of your Java JVMs, and re-install > one of them. > And maybe re-install Tomcat. > But let's see the logfiles first. > > > Debbie Shapiro wrote: >> Thank you all for your responses. Combining all the questions and answers >> into one email... >> >> >> >> Hi, are you able to see the log files in the log folder? >> >> Conway >> >> >> >> A: Yes, I can see the log files. >> The localhost file says catalina serviceManager initalized successfully. >> >> Commons-daemon has the following: >> [2012-01-08 23:30:12] [info] Commons Daemon procrun (1.0.5.0 64-bit) started >> [2012-01-08 23:30:12] [info] Running 'Tomcat7' Service... >> [2012-01-08 23:30:12] [info] Starting service... >> [2012-01-08 23:30:13] [info] Service started in 1203 ms. >> [2012-01-09 16:15:03] [info] Stopping service... >> >> I show 2 tomcat7-stdout files >> One Tomcat7-stdout mentions an error fail to get sree home from web.xml: >> >> 2012-01-08 23:30:12 Commons Daemon procrun stdout initializedInitializing >> data space: [FileSystemDataSpace] >> Can not find sree properties in ./sree.properties >> Writing log to .\sree.log >> The logging properties is: sree.properties >> InetSoft 10.2 build 0908111301 started >> Fail to get sree home from "web.xml as servlet parameter". >> Get sree home from "web.xml as global parameter" successfully. >> The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat >> 7.0.6\webapps\sree\WEB-INF\classes/sree.properties >> Writing log to C:\Program Files\Apache Software Foundation\Tomcat >> 7.0.6\webapps\sree\WEB-INF\classes/sree.log >> The logging properties is: sree.properties >> The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat >> 7.0.6\webapps\sree\WEB-INF\classes/sree.properties >> Writing log to C:\Program Files\Apache Software Foundation\Tomcat >> 7.0.6\webapps\sree\WEB-INF\classes/sree.log >> The logging properties is: sree.properties >> >> The other has different errors: >> >> 2012-01-09 16:15:55 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 16:28:15 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 16:44:43 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 16:52:27 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 16:53:07 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 17:16:20 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> 2012-01-09 17:17:37 Commons Daemon procrun stdout initializedError occurred >> during initialization of VM >> java/lang/NoClassDefFoundError: java/lang/Object >> >> >> >> >> >>> From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] >>> Subject: Tomcat 7 service not starting >>> I also upgraded Java from 1.6.0_20 to 1.6.0_30. >> Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? >> The mode of the JVM must match the mode of the Tomcat service wrapper >> (tomcat7.exe). >> >> - Chuck >> >> >> >> A: It is Windows 64-bit. I installed both 32-bit and 64-bit JVMs. >> >> >> >> >> 2012/1/10 Caldarale, Charles R <chuck.caldar...@unisys.com>: >>>> From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] >>>> Subject: Tomcat 7 service not starting >>>> I also upgraded Java from 1.6.0_20 to 1.6.0_30. >>> Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? >>> The mode of the JVM must match the mode of the Tomcat service wrapper >>> (tomcat7.exe). >>> >> Are you using JRE or JDK? >> If JRE then OK, as its path is always the same. >> >> If JDK then you must update service configuration to use the new version of >> JDK. >> >> >> >> A: It is the JRE only. >> >> >> What jar files did you replace? >> >> A: These are InetSoft jar files, nothing was replaced or changed on the >> Tomcat installation. >> >> I'd also replace tomcat7.exe and tomcat7w.exe, review configuration changes >> [1] and clear all files from work directory. >> >> A: Why would these need to be replaced? >> Also, there is nothing in the work directory other than a bunch of >> directories. The only file I see is in the >> work\Catalina\localhost\_\org\apache\jsp and there is an index_jsp.class and >> an index_jsp.java both dated 1/26/2011. So they haven't changed in quite a >> while. >> >> >> Do you use tc-native DLL? >> >> A: I don't even understand the question! LOL >> >> >> What OS it is? >> Win 2003 Server R2 SP2 Standard 64-bit >> >> >> [1] http://tomcat.apache.org/migration.html >> >> Best regards, >> Konstantin Kolinko >> >> >> >> >> >> >> >> >> On 10/01/2012 01:16, Debbie Shapiro wrote: >>> Hello - >>> I use Tomcat with the Business Intelligence Web Application InetSoft. I am >>> in the process of upgrading our development server to their latest version >>> (11.2). I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade >>> procedure for InetSoft is to replace a couple of jar files, which I have >>> done. But now Tomcat is no longer starting up. I get an Error 1067. The >>> process terminated unexpectedly. Can anyone provide any guidance on where >>> to look for why this is no longer starting up? >> What does "update a couple of jar files" refer to? Tomcat or InetSoft? >> >> >> A: InetSoft only. >> >> >> >> Does this procedure also involve updating Tomcat and if so, how did you do >> that? >> >> >> A: No, there was no change required to Tomcat. I am still trying to use the >> same version as before, which is 7.0.6. >> >> >> >> >> You didn't actually say, but I assume from the error that you are using >> Windows. Did you check the Tomcat log files and find any errors there? >> >> >> A: Yes, Win 2003 Server (described above more detail). >> A: Yes, there are some errors in the Tomcat log files, displayed above. >> >> p >> >> >> >> Debbie Shapiro >> Data Warehouse Manager >> Cardiac Science >> Office: 425.402.2233 >> >> Visit us at www.cardiacscience.com >> Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and >> Quinton products Part of the Opto Circuits Family >> >> >> >> -----Original Message----- >> From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] >> Sent: Tuesday, 10 January 2012 2:17 p.m. >> To: users@tomcat.apache.org >> Subject: Tomcat 7 service not starting >> >> Hello - >> I use Tomcat with the Business Intelligence Web Application InetSoft. I am >> in the process of upgrading our development server to their latest version >> (11.2). I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade >> procedure for InetSoft is to replace a couple of jar files, which I have >> done. But now Tomcat is no longer starting up. I get an Error 1067. The >> process terminated unexpectedly. Can anyone provide any guidance on where to >> look for why this is no longer starting up? >> >> >> >> >> Debbie Shapiro >> Data Warehouse Manager >> Cardiac Science >> Office: 425.402.2233 >> >> Visit us at www.cardiacscience.com<http://www.cardiacscience.com/> >> Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and >> Quinton products Part of the Opto Circuits Family >> >> >> This email is confidential and intended only for the use of the individual >> or entity named above and may contain information that is privileged. If you >> are not the intended recipient, you are notified that any dissemination, >> distribution or copying of this email is strictly prohibited. If you have >> received this email in error, please notify us immediately by return email >> or telephone and destroy the original message. - This mail is sent via Sony >> Asia Pacific Mail Gateway.. >> >> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org >> For additional commands, e-mail: users-h...@tomcat.apache.org >> >> > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org > For additional commands, e-mail: users-h...@tomcat.apache.org > > --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
