On 22 Dec 2011, at 02:22, Brian Burch <[email protected]> wrote:

> On 22/12/11 06:39, Jerry Malcolm wrote:
>> About a month ago, I upgraded two different servers from TC 5 to TC 7.  The
>> migration went cleanly, and everything has been working fine with the
>> exception of one thing.   About 50% of the time, when I log in to the realm
>> for my web app (form-based login), the login will fail.  When I try again
>> with the same id/pw it works.  I can then log out and log back in
>> repeatedly with no problem.  But if I come back later and try to log on
>> again, same things.  Fails once, and then passes.
>>
>> My authentication configuration hasn't changed for years on these webapps,
>> and this has worked solid on TC 5.  My database (MySQL) hasn't changed, and
>> the user tables are unchanged.  The only thing that has changed is TC 5-
>> -->TC 7.  And the problem has hit both servers, completely independent of
>> each other, other than they both got the TC 7 upgrade.
>>
>> First of all, has anyone ever heard of this situation?  Second, any idea
>> how where/how to turn on detailed tracing/logging of the authentication
>> calls to see what might be going on in the authentication code in TC?  The
>> only information I'm getting is that the id/pw were not correct.  But
>> again, same id/pw becomes correct when I submit it a 2nd time.
>>
>> The one thing I didn't change was the MySQL connector.  Should that have
>> been changed for TC 7? (Just guessing now)
>>
>> Suggestions for how to proceed?
>>
>> Thx.
>>
>> Jerry
>>
>
> When I was working on a NonLoginAuthenticator problem with the SingleSignOn 
> Valve, I noticed behaviour similar to that described when interacting with 
> FormAuthenticator.
>
> I didn't want to get side-tracked from my primary problem, so I didn't 
> investigate it thoroughly. I also have a bad memory, but I /think/ I remember 
> the symptoms were caused by the browser sending an SSO cookie associated with 
> a session which had previously expired. The login failure was because the 
> FormAuthenticator did not handle this situation gracefully. As you 
> discovered, the second attempt is successful because the SingleSignOn Valve 
> deletes the expired cookie as part of the initial error response. This means 
> the second login attempt proceeds without the browser sending any SSO cookies 
> and so starts again "from scratch".
>
> Of course, if you haven't enabled SSO, then all the above is narrative is 
> irrelevant! On the other hand, if you have enabled SSO, then you can confirm 
> my theory with either a wireshark trace, or by turning on debug logging for 
> SSO and FormAuthenticator - both classes provide detailed logging, but it 
> isn't very helpful unless you understand the logic flow and interactions 
> between these two classes.
>
> I think it should be possible to make the handling of expired SSO cookies 
> more more graceful, i.e. bounce directly back to the login form rather than 
> display the error response.

That's interesting.

I don't think reverting to the login page after form submission will
fly, but maybe a bad SSO cookie could be handled better.

Reproducible?


p



> However, if only you and me care about it, then I have more important things 
> to work on!
>
> Regards,
>
> Brian
>
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