Hello guys,

I'm spinning into circles importing the certificate into my system. We are 
using a web based software that resides on tomcat. Here are the instructions I 
have got from the vendor on how to import the SSL:

Download your Certificate files from the email from CA to the directory where 
your keystore (sdp.keystore) was saved during the CSR creation process. The 
certificate must be installed to this exact keystore. If you try to install it 
to a different keystore it will not work. The certificates you downloaded must 
be installed to your keystore in the correct order for your certificate to be 
trusted. If the certificates are not installed in the correct order, then the 
certificate will not authenticate properly.
Install the Root Certificate file:
Each time you install a certificate to your keystore you will be prompted for 
the keystore password, which you chose when generating your CSR. Type the 
following command to install the Root certificate file:
keytool -import -trustcacerts -alias root -file TrustedRoot.crt -keystore 
sdp.keystore
NOTE: Choose 'Yes' if you get prompted with a message that says "Certificate 
already exists in system-wide CA keystore under alias <entrustsslca> Do you 
still want to add it to your own keystore? [no]:" You will get a confirmation 
stating that the "Certificate was added to keystore".
Install the intermediate certificates if any. (Follow the instructions provided 
by the CA)
Install the Primary Certificate file:
Type the following command to install the Primary certificate file,
keytool -import -trustcacerts -alias tomcat -file your_domain_name.crt 
-keystore sdp.keystore
This time you should get a slightly different confirmation stating that the 
"Certificate reply was installed in keystore" If it asks if you want to trust 
the certificate. Choose y or yes. Your Certificates are now installed to your 
keystore file (keystore.key) and you just need to configure your server to use 
the keystore file.

I'm assuming the root certificate is the one that certifies the CA. I'm using 
Equifax Secure eBusiness CA-1.

I'm also assuming that the primary certificate is the one we purchased and is 
issued to us and includes our FQDN.

After I apply the certificates, the system does not work. If I configure tomcat 
to use HTTP and any custom port it works. I'm really going out of my mind!!!


Regards,
Marwan Kandeel | IT Support Team Leader | Bupa Arabia
PO Box 23807 Jeddah 21436 Saudi Arabia
T: +966 920 000 456 Ext. 5119 | M: +966 501 941 099

www.bupa.com.sa<http://www.bupa.com.sa/>


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