The file is about 30Mbytes .. I get the same error uploading from the office on the same LAN as the server. Browser is (I think) always MSIE 6 .. but maybe sometimes Mozilla .. that's something to check. I will look into wireshark.
Alan Chaney wrote: > > How big is the file? > > "Connection reset" is commonly caused by the the client dropping the > connection. This could be because of connectivity problems - for > example, issues with the clients ISP. > > I have had problems with specific browsers over this as well (our site > has dozens of large mpeg and jpeg uploads each day). The worst culprit > proved to be Safari 3 on a Mac. Is the upload done with SSL? > > I doubt that restarting the server makes any difference one way or the > other. Why not get the client to test with a non-urgent file and a > non-urgent time when you have a chance to fault-find? Also, you may > want to watch the upload with something like wireshark to see exactly > what is happening and when. > > Regards > > Alan Chaney > > > javacle wrote: >> <p>We have a customer who uploads a file on a daily basis. >> Usually it works, but about once every two weeks it fails with this error >> in >> the log : >> <p>org.apache.commons.fileupload.FileUploadException: Processing of >> multipart/form-data request failed. Connection reset >> <p>After restarting tomcat, sometimes three times, it eventually works. >> Whether the restarting is significant or just the passage of time that >> clears some other fault I dont know .. there is always a panic to get it >> working >> >> <p>The customer is on the other side of the continent, but today she >> emailed >> the file to me and I had the same error trying to upload her file from >> the >> office the first time (i.e. same building as server). So that would seem >> to >> eliminate long-distance network latency/timeout as a factor. >> >> <p>Nothing I am aware of has changed since the last time it worked, >> however >> something may have changed in the network, or on the server, without >> being >> noticed. >> >> Any advice would be appreciated >> >> tomcat 5.5, jre 1.4.2, Red Hat Enterprise Linux ES release 4 (Nahant) >> Kernel >> 2.6.9-5.ELsmp on an i686 > > --------------------------------------------------------------------- > To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org > For additional commands, e-mail: users-h...@tomcat.apache.org > > > -- View this message in context: http://www.nabble.com/File-upload-fails-tp21360958p21361472.html Sent from the Tomcat - User mailing list archive at Nabble.com. --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
