I have printed this off and stuck it to the edge of my monitor so i have a permanent record of how best to ask questions ;-D
2008/12/2 André Warnier <[EMAIL PROTECTED]> > Dear Posters, > > if you want to get fast, terse, to-the-point answers on this list : > > 1) start with a subject like "Tomcat does not work" > That always gets immediate attention. It does not really matter if the > problem is really in Tomcat, or in your application, or in something > else altogether. If there is a Tomcat on your machine, or if you even > suspect that there might be a Tomcat somewhere in the network, go ahead > and use this subject. > > 2) write it in CAPITALS, and add a couple of !! exclamation marks on > each side !! Be creative, the point is to get immediate attention. > > 3) start the text with "I need help A.S.A.P. !!". In many email > programs, you can also write this in *bold*, for even greater effect. > Alternatively, permute (1) and (3). > > 4) Be rude. Something like "I doubt it, but just in case one of the > highly-paid smartasses on this list would know .." will do fine. > > 5) mention that this is a Tomcat 3.5 pre-packaged for Ubuntu. > Alternatively, a Tomcat 4 package for Windows, installed by a friend and > running under xy-wrapper will do. Most effective : you installed > SuperShare 7.2 for Vista, and you read on a forum somewhere that it has > a Tomcat in it. > > 6) People on this list are like big kids, they love to guess. So > apart from the above, do not add any information such as > operating system, platform, host, versions or anything. Don't mention > that you are using gcj. > > 7) Just say that it doesn't work. If asked for more details, respond "I > click on my browser and it doesn't work". Don't add silly details about > what doesn't work or when, error messages, logfiles snippets, anything > like that, it just confuses things. If pressed, insist that on your > system, Tomcat does not write logfiles. > > 8) mention that you changed the classpath, and that you put <context> > elements in your configuration file (don't say which one, wait to > be asked). Note the lowercase c in <context>. > > 9) you can mention also that you copied your application > libraries (those .jar file thingies) everywhere you saw other ones, but > that it still doesn't work. Popular locations are tomcat/common/lib, > tomcat/shared/lib, and tomcat/bin. But keep this information for your > second post. > > 10) Never, ever say please, or thank you. Instead, ask if someone can > unsubscribe you from this list. > > 11) Do not sign > Angelica C. > Computer Student > Italy > as that would seriously weaken the effect of all of the above. > > > > > > --------------------------------------------------------------------- > To start a new topic, e-mail: users@tomcat.apache.org > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > >
