Hi Team,

Can I get any update on this request? I have responded to the queries asked, 
PFA email for the same.

Regards,
Saicharan Burle
Lead Infrastructure Engineer
Chief Technology Office | Foundational Hosting Platform | Middleware Product 
Engineering
G=ETI DPS Middleware Prod Eng

Block B1A Divyasree Orion | Hyderabad - 500081 | India
MAC O2806-010 | Cell +91 9966964321

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https://devops-servicedesk.wellsfargo.net/servicedesk/customer/portal/14/group/385?groupId=385
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Normal Working hours: 4:00 AM to 1:00 PM EST
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From: Christopher Schultz <ch...@christopherschultz.net>
Sent: Friday, July 26, 2024 7:24 PM
To: users@tomcat.apache.org
Subject: Re: Issue with the log4j2.xml

Saicharan, On 7/26/24 09: 36, Burle, Saicharan wrote: > We are observing a 
strange behavior for our app running on the Tomcat9. > > Issue: > We have 2 
applications configured on tomcat9 (Java8) named app1 & app2. There are 2 log


Saicharan,



On 7/26/24 09:36, Burle, Saicharan wrote:

> We are observing a strange behavior for our app running on the Tomcat9.

>

> Issue:

> We have 2 applications configured on tomcat9 (Java8) named app1 & app2. There 
> are 2 log files named a.log & b.log to be created under a path /a/b/c (for 
> app1) & /d/e/f (for app2) and this path is defined in log4j2.xml. The log 
> files a.log & b.log is getting created at /a/b/c for app1 but not for app2 
> and instead it is getting written in default Catalina.out file. Nothing 
> created under /d/e/f.



Where is log4j2.xml located?



Where is log4j2-*.jar located?



How does each application initialize log4j2?



> We tried few steps in our lab server and below are our observations.

>

>

>    1.  Got this issue when we are Migrating from RHEL-7 to RHEL-8



Which of the following changed during this migration?



- Java version

- Tomcat version

- Application version/configuration/etc



>    2.  The same war file for app1 and app2 is working as expected in RHEL-7 
> (a.log and b.log getting created under the path /a/b/c and d/e/f 
> respectively).

>    3.  No Issue on RHEL-8, When the war is built locally (created from same 
> branch where Prod war file is) and deployed MANUALLY.

>    4.  We got ISSUE on RHEL-8, when the war is built and deployed via UCD.

>    5.  No issues in RHEL-7 with UCD build and deploy.

>

> So, we are not sure if it is RHEL-8 or the UCD that is causing this issue. 
> Could you please take a look at it and help with steps to resolve this issue.

 >

> Please let me know in case you need further information.



What is UCD?



If things run under both RHEL-7 and RHEL-8 when building locally, I

would guess that something is wrong with either (a) the data transfer

mechanism or (b) the configuration of the target environment, and the

data-transfer is not relevant.



I would focus on the environmental changes. Look for what files are

where (under the Tomcat deployment, including Tomcat configuration files

and libraries), and the differences between the working-environment and

the non-working environment.



-chris



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--- Begin Message ---
Hi Chirs, PFB my answers inline: Where is log4j2. xml located? 
/apps/tomcat/deploy/<env>/<app2>/pkg/<app2>/WEB-INF/classes Where is log4j2-*. 
jar located? /apps/tomcat/deploy/<env>/<app2>pkg/<app2>/WEB-INF/lib/

Hi Chirs,

PFB my answers inline:

Where is log4j2.xml located?  
/apps/tomcat/deploy/<env>/<app2>/pkg/<app2>/WEB-INF/classes





Where is log4j2-*.jar located? 
/apps/tomcat/deploy/<env>/<app2>pkg/<app2>/WEB-INF/lib/


How does each application initialize log4j2? Log4j gets initialized during 
server restarts (auto initialized) . From the logs we could see initialization 
is happening for app1 but NOT for app2





Which of the following changed during this migration?



- Java version - No

- Tomcat version - No

- Application version/configuration/etc – No (We have copied entire 
configuration files and folder from RHEL7 to RHEL8 still facing the same issue.)



Only change is from RHEL7 to RHEL8



What is UCD? – Urbancode deploy. A tool that we use for deployment.



If things run under both RHEL-7 and RHEL-8 when building locally, I

would guess that something is wrong with either (a) the data transfer

mechanism or (b) the configuration of the target environment, and the

data-transfer is not relevant.



I would focus on the environmental changes. Look for what files are

where (under the Tomcat deployment, including Tomcat configuration files

and libraries), and the differences between the working-environment and

the non-working environment. – We have copied entire working directory from 
RHEL7 to RHEL8



Regards,
Saicharan Burle
Lead Infrastructure Engineer
Chief Technology Office | Foundational Hosting Platform | Middleware Product 
Engineering
G=ETI DPS Middleware Prod Eng

Block B1A Divyasree Orion | Hyderabad - 500081 | India
MAC O2806-010 | Cell +91 9966964321

MPE Service Desk: 
https://urldefense.com/v3/__https://devops-servicedesk.wellsfargo.net/servicedesk/customer/portal/14/group/385?groupId=385__;!!F9svGWnIaVPGSwU!ugowykuW49XDLDyMAeXtYU9fbcaFsrI0wY2jIpVespq1g7rydvv4Omnkl-F_tAEKH1j73NkWMX_JqLo4XljHKAP4JzIrVA1Nsb_jiPZYqikM$
Enterprise Middleware Services: 
https://wim-wiki.wellsfargo.com/pages/viewpage.action?spaceKey=MPE&title=Middleware+Product+Engineering+Team+Home
Normal Working hours: 4:00 AM to 1:00 PM EST
Upcoming PTO:
Be Green, Leave it on Screen!!!
[https://urldefense.com/v3/__http://f.connect.wellsfargoemail.com/i/38/2082566297/EML-224071_4726581_6304406_logo-stagecoach-eml_511x80.png__;!!F9svGWnIaVPGSwU!ugowykuW49XDLDyMAeXtYU9fbcaFsrI0wY2jIpVespq1g7rydvv4Omnkl-F_tAEKH1j73NkWMX_JqLo4XljHKAP4JzIrVA1Nsb_jiCficwrE$]



From: Christopher Schultz <ch...@christopherschultz.net>
Sent: Friday, July 26, 2024 7:24 PM
To: users@tomcat.apache.org
Subject: Re: Issue with the log4j2.xml

Saicharan, On 7/26/24 09: 36, Burle, Saicharan wrote: > We are observing a 
strange behavior for our app running on the Tomcat9. > > Issue: > We have 2 
applications configured on tomcat9 (Java8) named app1 & app2. There are 2 log


Saicharan,



On 7/26/24 09:36, Burle, Saicharan wrote:

> We are observing a strange behavior for our app running on the Tomcat9.

>

> Issue:

> We have 2 applications configured on tomcat9 (Java8) named app1 & app2. There 
> are 2 log files named a.log & b.log to be created under a path /a/b/c (for 
> app1) & /d/e/f (for app2) and this path is defined in log4j2.xml. The log 
> files a.log & b.log is getting created at /a/b/c for app1 but not for app2 
> and instead it is getting written in default Catalina.out file. Nothing 
> created under /d/e/f.



Where is log4j2.xml located?



Where is log4j2-*.jar located?



How does each application initialize log4j2?



> We tried few steps in our lab server and below are our observations.

>

>

>    1.  Got this issue when we are Migrating from RHEL-7 to RHEL-8



Which of the following changed during this migration?



- Java version

- Tomcat version

- Application version/configuration/etc



>    2.  The same war file for app1 and app2 is working as expected in RHEL-7 
> (a.log and b.log getting created under the path /a/b/c and d/e/f 
> respectively).

>    3.  No Issue on RHEL-8, When the war is built locally (created from same 
> branch where Prod war file is) and deployed MANUALLY.

>    4.  We got ISSUE on RHEL-8, when the war is built and deployed via UCD.

>    5.  No issues in RHEL-7 with UCD build and deploy.

>

> So, we are not sure if it is RHEL-8 or the UCD that is causing this issue. 
> Could you please take a look at it and help with steps to resolve this issue.

 >

> Please let me know in case you need further information.



What is UCD?



If things run under both RHEL-7 and RHEL-8 when building locally, I

would guess that something is wrong with either (a) the data transfer

mechanism or (b) the configuration of the target environment, and the

data-transfer is not relevant.



I would focus on the environmental changes. Look for what files are

where (under the Tomcat deployment, including Tomcat configuration files

and libraries), and the differences between the working-environment and

the non-working environment.



-chris



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