Did you check the user that the service is running as? Does it have adequate 
permissions?

> -----Original Message-----
> From: Berneburg, Cris J. - US <cberneb...@caci.com>
> Sent: Wed 12/12/18 1:54 PM
> To: Tomcat Users List <users@tomcat.apache.org>
> Subject: RE: [slightly OT] Re: Tomcat 9 does not work with Java 11
> 
> Hi Andi
> 
> am> Another try on a third Windows Server 2008 R2 that never contained
> Java or Tomcat.
> am> I am logged in as local administrator.
> am> Installed Java 11 and Tomcat 9.
> am> And again same error :(
> am> I would really appreciate any help.
> 
> Sorry you are going through all this trouble.  I have not tried Java 11 yet.
> 
> cs> The installer should be detecting all of that, but at this point you
> cs> are grasping at straws, anyway.
> 
> Also, as long as you're "grasping at straws" :-) I have some basic questions:
> 
> am> Since it works when I start Tomcat by startup.bat, it must be
> am> something with the service, right?
> 
> I can't remember, does your Tomcat Windows Service have a problem during
> automatic startup *and* manual startup from the Services panel (not
> startup.bat)?
> 
> Have you tried installing older versions of Java with Tomcat 9 on Windows
> Server 2008 to verify that the Tomcat Windows Service works with older Java
> versions?  Sorry, I can't remember if you tried that either.
> 
> Does Windows Event Log say anything meaningful, other than "Error Code 1"
> (or something like that)?
> 
> am> It also tried to change the START-MODE to Java.
> am> Then Tomcat service started! But it could not be stopped anymore.
> am> Only by killing Java.exe.
> 
> When you run Tomcat9.exe, is the Java location specified, or do you have
> "use default" selected?  Hmm... if the Service started then that must not be
> the problem.
> 
> am> When I start Tomcat by using startup.bat it works!
> [SNIP]
> am> - Installed Java 11 (File: jdk-11.0.1_windows-x64_bin.exe)
> 
> Is your Windows Server 2008 32-bit or 64bit?  Hmm again... If 64-bit Java were
> installed on a 32-bit OS, Java would not run at all, so that's not it.
> 
> Guess I'm grasping at straws too.  :-)
> 
> --
> Cris Berneburg
> Tomcat Newbie
> 
> 
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