We've got a problem, and I'm not sure where it is.

We've got a remote box, belonging to a customer, that's trying to access a web service hosted by a Tomcat server on one of our boxes (part of a new webapp).

The customer box is getting "Connection Resets" while trying to access our web service. Here is some of the debug output:
(GSKit) I/O: A connection with a remote socket was reset by that socket.
ssl_error(406): (GSKit) I/O: A connection with a remote socket was reset by 
that socket.
SetError() #30: SSL Handshake: (GSKit) I/O: A connection with a remote socket 
was reset by that

I think initially, the problem was in the customer's firewall not letting the requests out on the port this server runs. They say they've got that fixed, but the connection resets continue.

According to the statistics on our firewall appliance/router (a TP-Link WDR4300), it's getting some packet traffic intended for the server in question, but nothing is being logged by the webapp itself. And nothing seems to be getting logged to Catalina*.* from any of this traffic, whether failed sign-ons from the customer box, or successful traffic from one of our other boxes. Is there anything we can do to determine whether Tomcat is seeing any of these request? And what it could be doing with them?

--
JHHL

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