Hello,

Thanks for your help.

Yes, the faulty web service is standing still for some time (sometimes 2 days).
Then a request is coming in and it´s not working then. A daily restart could be
an option. However, the Tomcat contains multiple endpoints which are working 
fine.

Mit besten Grüßen/with best regards
 
Matthias Schmitt






Am 22.08.16, 21:36 schrieb "Aurélien Terrestris" <aterrest...@gmail.com>:

>"We have a Tomcat 7 and Axis 2 for our Java SOAP web service over https on
>our Ubuntu server. We also use C3PO connection pooling (also in other web
>services which is working fine). However, I´m not sure if this is related
>to the topic."
>
>I believe it is. Is the faulty web service getting requests all the time,
>or there are some long time without requests ?
>I can't speak for all the mailing list, but myself I do a daily restart of
>my Tomcats to prevent such problem.
>
>
>2016-08-22 17:32 GMT+02:00 Matthias Schmitt <m.schm...@colo21.com>:
>
>> Hello everybody,
>>
>> We have a Tomcat 7 and Axis 2 for our Java SOAP web service over https on
>> our Ubuntu server. We also use C3PO connection pooling (also in other web
>> services which is working fine). However, I´m not sure if this is related
>> to the topic.
>>
>> The web service is working for about two/three days and after that time
>> period it´s not working anymore. Then our consuming customer receives a
>> Read Timeout Exception. After restarting the Tomcat servlet everything is
>> working fine again. Processing the request has a duration of about 3
>> seconds. The Axis 2 has a default socket timeout of 30 seconds. Our
>> customer has a wait timeout of 60 seconds. The strange thing about the
>> problem is that it´s working for amount of time and then the problem
>> occurs. Even if we increase the client timeout it seems like the request
>> will be not processed. Also increasing the socket timeout value in axis
>> configuration does not take effect. There is no exception message in the
>> log that could help us to reproduce the problem.
>>
>> Thanks for your help,
>>
>> Mit besten Grüßen/with best regards
>>
>> Matthias Schmitt
>>
>>
>>
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