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Thone,

On 1/13/15 1:05 PM, Thone Soungpanya wrote:
> Hello Andre,
> 
> I do not think it is an DNS lookup issue but I'll check on it.
> 
> Yes we actually have logs but it does not tell us much. We added 
> additional logging in our servlet code to tell us when and what the
> code is doing. I have attached a log for 1 connection which took
> about 1 minute and 23 seconds to complete. I have eliminated all
> sensitive information with "XXXXXXXXXXXXXXXXXXXXXX". During this
> time, there would be other connections too simultaneously.
> 
> Some information on the request: 1) HTTP request initiated at
> 16:11:06 to Tomcat.

This is a very confusing log file... from latest-to-oldest.

Before #2 happens, Tomcat reloads. Many (all?) web applications were
re-loaded. Was that expected?

> 2) Connection to Third Party System happened at 16:12:22. You can
> see it on line 38 with following text "2015-01-12 16:12:22,426
> INFO 06E4074221FF93C2827079EBC2102847; begin request"

Okay.

> 3) Response back to Tomcat from Third Party System at 16:12:29

This does not appear in the log.

> So it seems that between point#1 and point #2, there was about a 1 
> minute and 16 seconds delay before connection to the third party.
> Point #2 to Point #3 only took 7 seconds.
> 
> Can you or anyone see what may be the issue from the logs?

Tomcat is reloading in the middle of the request?

- -chris
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