On May 17, 2013, at 7:52 PM, James Snider wrote:

> Hi Dan,

Please don't top-post.  The convention followed on this mailing list is to 
either post inline (like my response to you) or to reply below any previous 
message(s).  This allows someone to read from top to bottom in order.

> To answer your questions below:
> 
> 1.  What's the exact version that you have installed?
>       7.0.40
> 
> 2.  Again, signs that you are running Tomcat 5.5 and not Tomcat 7.  Can you 
> explain further?  
> 
>       The change in the path from the default " C:\Program Files\Apache 
> Software Foundation\Tomcat 7\" that I'm sure you're more accustomed to seeing 
> to the our current path " C:\Program Files\Apache Software Foundation\Tomcat 
> 5.5\" is due to some hardcoded paths we still have in a few of our web 
> applications.  We do have plans for our developers to change these 
> applications in the future to being dynamic but for now we have been changing 
> the default directory to " C:\Program Files\Apache Software Foundation\Tomcat 
> 5.5\" when asked during installation as a workaround.  

This is certainly unconventional, but Tomcat doesn't really care about the path 
where you install it.  My concern with this approach is what happened to the 
Tomcat 5.5 install prior to you installing Tomcat 7?  Did you completely remove 
it or is it possible that there could be old files still hanging around in that 
directory?

> 3.  Please also indicate how you installed your Tomcat 7 version.
> 
>       We upgraded our servers from running Tomcat  5.5 to Tomcat 7.0.40 a 
> week ago via the http://tomcat.apache.org/download-70.cgi page using the 
> 32-bit/64-bit windows service installer.  We installed Tomcat 7.0.40 using 
> all defaults except we selected to install the tc-native-1.dll and did not 
> select to install the documentation.  Also during installation when prompted 
> to select a Java Virtual Machine path  we selected the path to a Java 7 JRE.  
> (This was  changed a few minutes AFTER installation once we found that the 
> web applications were running on a different version of Java that had also 
> been installed on the server (Java  1.6).   Finally, during installation we 
> changed the install destination folder from the default presented " 
> C:\Program Files\Apache Software Foundation\Tomcat 7\" to " C:\Program 
> Files\Apache Software Foundation\Tomcat 5.5\".

Did you also follow the migration guide?

  http://tomcat.apache.org/migration.html

There are significant changes from 5.5 to 7.0.  You'll want to make sure you 
migrated correctly or you could certainly see problems.

> 
> 
> As an Heads up as I am not sure if this is related to the random shutting 
> down/stopping; but  we also are receiving this error in the 
> "localhost.(date).log".  Don't know if this is related but we are receiving 
> this error randomly as well.
> 
> SEVERE: Servlet.service() for servlet [jsp] in context with path [] threw 
> exception [java.lang.IllegalStateException: getOutputStream() has already 
> been called for this response] with root cause
> java.lang.IllegalStateException: getOutputStream() has already been called 
> for this response
>                at 
> org.apache.catalina.connector.Response.getWriter(Response.java:639)
>                at 
> org.apache.catalina.connector.ResponseFacade.getWriter(ResponseFacade.java:214)
>                at 
> org.apache.jasper.runtime.JspWriterImpl.initOut(JspWriterImpl.java:125)
>                at 
> org.apache.jasper.runtime.JspWriterImpl.flushBuffer(JspWriterImpl.java:118)
>                at 
> org.apache.jasper.runtime.PageContextImpl.release(PageContextImpl.java:190)
>                at 
> org.apache.jasper.runtime.JspFactoryImpl.internalReleasePageContext(JspFactoryImpl.java:126)
>                at 
> org.apache.jasper.runtime.JspFactoryImpl.releasePageContext(JspFactoryImpl.java:80)
>                at org.apache.jsp.captcha_jsp._jspService(captcha_jsp.java:227)

This looks like a problem in your JSP file.  It's trying to call 
getOutputStream() multiple times.  See the line number in your JSP file for 
more details.

Dan


>                at 
> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
>                at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
>                at 
> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
>                at 
> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
>                at 
> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
>                at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
>                at 
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
>                at 
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>                at 
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
>                at 
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
>                at 
> org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
>                at 
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
>                at 
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
>                at 
> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
>                at 
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
>                at 
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
>                at 
> org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
>                at 
> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
>                at 
> org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852)
>                at 
> java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
>                at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown 
> Source)
>                at java.lang.Thread.run(Unknown Source)
> 
> 
> -----Original Message-----
> From: Daniel Mikusa [mailto:dmik...@gopivotal.com] 
> Sent: Friday, May 17, 2013 4:38 PM
> To: Tomcat Users List
> Subject: Re: Apache Tomcat service has been shutting down/stopping randomly.
> 
> On May 17, 2013, at 4:07 PM, James Snider wrote:
> 
>> From: James Snider
>> Sent: Friday, May 17, 2013 10:21 AM
>> To: 'users@tomcat.apache.org'
>> Subject: Apache Tomcat service has been shutting down/stopping randomly.
>> 
>> Hi,
>> 
>> I have installed Tomcat 7
> 
> What's the exact version that you have installed?
> 
>> on a 64 bit server running Windows 2003 R2 a few weeks ago.  Since then, the 
>> Apache Tomcat service has been shutting down/stopping randomly.  When the 
>> service stops a hr_err_(pid#).log file is generated in the home directory.  
>> The contents of this I have pasted below:
>> (PLEASE NOTE: More details into our issue at bottom of e-mail after 
>> log.)
>> 
>> 
>> 
>> #
>> # A fatal error has been detected by the Java Runtime Environment:
>> #
>> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001800057b2, 
>> pid=2740, tid=264 # # JRE version: 6.0_21-b07 # Java VM: Java 
>> HotSpot(TM) 64-Bit Server VM (17.0-b17 mixed mode windows-amd64 ) # 
>> Problematic frame:
>> # C  [tcnative-1.dll+0x57b2]
> 
> Seems that there was a problem in the Tomcat native code.
> 
>> #
>> # If you would like to submit a bug report, please visit:
>> #   http://java.sun.com/webapps/bugreport/crash.jsp
>> # The crash happened outside the Java Virtual Machine in native code.
>> # See problematic frame for where to report the bug.
>> #
>> 
>> ---------------  T H R E A D  ---------------
>> 
>> Current thread (0x0000000004f38000):  JavaThread "Finalizer" daemon 
>> [_thread_in_native, id=264, 
>> stack(0x0000000005b50000,0x0000000005c50000)]
>> 
>> siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000040
>> 
>> Registers:
>> EAX=0x0000000000000000, EBX=0x0000000000000000, 
>> ECX=0x0000000006a39160, EDX=0x0000000006f39000 ESP=0x0000000005c4ec50, 
>> EBP=0x0000000000000000, ESI=0x00000000068b61e0, EDI=0x000000000000006f 
>> EIP=0x00000001800057b2, EFLAGS=0x0000000000010206
>> 
>> Top of Stack: (sp=0x0000000005c4ec50)
>> 0x0000000005c4ec50:   0000000005c4ecb0 0000000001395ae2
>> 0x0000000005c4ec60:   0000000006f3906f 000000000155f3ae
>> 0x0000000005c4ec70:   00000000013959ce 00000000013a1260
>> 0x0000000005c4ec80:   0000000005c4ed00 000000000000006f
>> 0x0000000005c4ec90:   0000000080c03178 000000000000006f
>> 0x0000000005c4eca0:   000000000000006f 0000000001395ae2
>> 0x0000000005c4ecb0:   0000000001395ae2 000000000000006f
>> 0x0000000005c4ecc0:   0000000005c4ecc0 0000000000000000
>> 0x0000000005c4ecd0:   0000000005c4ed38 0000000080c04790
>> 0x0000000005c4ece0:   0000000000000000 0000000080c03178
>> 0x0000000005c4ecf0:   0000000000000000 0000000005c4ed20
>> 0x0000000005c4ed00:   0000000005c4ed80 00000000013959ce
>> 0x0000000005c4ed10:   0000000080c046d8 000000000139e316
>> 0x0000000005c4ed20:   000000000000006f 0000000000000000
>> 0x0000000005c4ed30:   00000000068b61e0 0000000085a31fa0
>> 0x0000000005c4ed40:   0000000005c4ed40 0000000080f8778e
>> 
>> Instructions: (pc=0x00000001800057b2)
>> 0x00000001800057a2:   8d 44 24 38 48 89 44 24 38 48 8b 46 30 48 03 d3
>> 0x00000001800057b2:   ff 50 40 85 c0 75 29 48 8b 44 24 38 48 85 c0 74
>> 
>> 
>> Stack: [0x0000000005b50000,0x0000000005c50000],  
>> sp=0x0000000005c4ec50,  free space=3fb0000000000000000k Native frames: 
>> (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C  
>> [tcnative-1.dll+0x57b2]
>> 
>> [error occurred during error reporting (printing native stack), id 
>> 0xc0000005]
>> 
>> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) j  
>> org.apache.tomcat.jni.Socket.sendbb(JII)I+0
>> j  org.apache.coyote.http11.InternalAprOutputBuffer.flushBuffer()V+22
>> j  org.apache.coyote.http11.InternalAprOutputBuffer.flush()V+5
>> J  
>> org.apache.coyote.http11.AbstractHttp11Processor.action(Lorg/apache/co
>> yote/ActionCode;Ljava/lang/Object;)V
>> j  
>> org.apache.coyote.Response.action(Lorg/apache/coyote/ActionCode;Ljava/
>> lang/Object;)V+31 j  
>> org.apache.catalina.connector.OutputBuffer.doFlush(Z)V+97
>> j  org.apache.catalina.connector.OutputBuffer.flush()V+2
>> j  org.apache.catalina.connector.CoyoteOutputStream.flush()V+4
>> j  javax.imageio.stream.FileCacheImageOutputStream.close()V+60
>> j  javax.imageio.stream.ImageInputStreamImpl.finalize()V+8
>> v  ~StubRoutines::call_stub
>> j  java.lang.ref.Finalizer.invokeFinalizeMethod(Ljava/lang/Object;)V+0
>> j  java.lang.ref.Finalizer.runFinalizer()V+45
>> j  java.lang.ref.Finalizer.access$100(Ljava/lang/ref/Finalizer;)V+1
>> j  java.lang.ref.Finalizer$FinalizerThread.run()V+11
>> v  ~StubRoutines::call_stub
>> 
>> ---------------  P R O C E S S  ---------------
>> 
>> Java Threads: ( => current thread )
>>  0x00000000071c0800 JavaThread "http-apr-80-exec-10" daemon 
>> [_thread_blocked, id=4240, stack(0x000000000df50000,0x000000000e050000)]
>>  0x00000000071c0000 JavaThread "http-apr-80-exec-9" daemon [_thread_blocked, 
>> id=4236, stack(0x000000000de50000,0x000000000df50000)]
>>  0x0000000007164000 JavaThread "http-apr-80-exec-8" daemon [_thread_blocked, 
>> id=4232, stack(0x000000000dd50000,0x000000000de50000)]
>>  0x0000000007163000 JavaThread "http-apr-80-exec-7" daemon [_thread_blocked, 
>> id=4228, stack(0x000000000dc50000,0x000000000dd50000)]
>>  0x0000000007162800 JavaThread "http-apr-80-exec-6" daemon [_thread_blocked, 
>> id=4224, stack(0x000000000db50000,0x000000000dc50000)]
>>  0x0000000007162000 JavaThread "http-apr-80-exec-5" daemon [_thread_blocked, 
>> id=4196, stack(0x000000000da50000,0x000000000db50000)]
>>  0x0000000007161000 JavaThread "http-apr-80-exec-4" daemon [_thread_blocked, 
>> id=4192, stack(0x000000000d950000,0x000000000da50000)]
>>  0x0000000007160800 JavaThread "http-apr-80-exec-3" daemon [_thread_blocked, 
>> id=4176, stack(0x000000000d850000,0x000000000d950000)]
>>  0x000000000715f800 JavaThread "http-apr-80-exec-2" daemon [_thread_blocked, 
>> id=4172, stack(0x000000000d750000,0x000000000d850000)]
>>  0x000000000715d800 JavaThread "http-apr-80-exec-1" daemon [_thread_blocked, 
>> id=4168, stack(0x000000000d550000,0x000000000d650000)]
>>  0x000000000715e000 JavaThread "AWT-Windows" daemon [_thread_in_native, 
>> id=2064, stack(0x000000000d650000,0x000000000d750000)]
>>  0x000000000715c800 JavaThread "Java2D Disposer" daemon [_thread_blocked, 
>> id=2624, stack(0x000000000d450000,0x000000000d550000)]
>>  0x000000000715c000 JavaThread "http-apr-443-exec-25" daemon 
>> [_thread_blocked, id=2964, stack(0x000000000d050000,0x000000000d150000)]
>>  0x000000000715b800 JavaThread "http-apr-443-exec-24" daemon 
>> [_thread_blocked, id=3984, stack(0x000000000cf50000,0x000000000d050000)]
>>  0x000000000715a800 JavaThread "http-apr-443-exec-23" daemon 
>> [_thread_blocked, id=4068, stack(0x000000000ce50000,0x000000000cf50000)]
>>  0x000000000715a000 JavaThread "http-apr-443-exec-22" daemon 
>> [_thread_blocked, id=1180, stack(0x000000000cd50000,0x000000000ce50000)]
>>  0x0000000007159000 JavaThread "http-apr-443-exec-21" daemon 
>> [_thread_blocked, id=1116, stack(0x000000000cc50000,0x000000000cd50000)]
>>  0x0000000007158800 JavaThread "http-apr-443-exec-20" daemon 
>> [_thread_blocked, id=3860, stack(0x000000000cb50000,0x000000000cc50000)]
>>  0x0000000007157800 JavaThread "http-apr-443-exec-19" daemon 
>> [_thread_blocked, id=1236, stack(0x000000000ca50000,0x000000000cb50000)]
>>  0x0000000007157000 JavaThread "http-apr-443-exec-18" daemon 
>> [_thread_blocked, id=3812, stack(0x000000000c950000,0x000000000ca50000)]
>>  0x0000000007156000 JavaThread "http-apr-443-exec-17" daemon 
>> [_thread_blocked, id=3520, stack(0x000000000c850000,0x000000000c950000)]
>>  0x0000000007155800 JavaThread "http-apr-443-exec-16" daemon 
>> [_thread_blocked, id=3516, stack(0x000000000c750000,0x000000000c850000)]
>>  0x0000000007155000 JavaThread "http-apr-443-exec-15" daemon 
>> [_thread_blocked, id=3480, stack(0x000000000c650000,0x000000000c750000)]
>>  0x0000000006720800 JavaThread "http-apr-443-exec-14" daemon 
>> [_thread_blocked, id=3524, stack(0x000000000c550000,0x000000000c650000)]
>>  0x000000000671f800 JavaThread "http-apr-443-exec-13" daemon 
>> [_thread_blocked, id=1232, stack(0x000000000c450000,0x000000000c550000)]
>>  0x000000000671f000 JavaThread "http-apr-443-exec-12" daemon 
>> [_thread_blocked, id=1432, stack(0x000000000c350000,0x000000000c450000)]
>>  0x000000000671e800 JavaThread "http-apr-443-exec-11" daemon 
>> [_thread_blocked, id=2228, stack(0x000000000c250000,0x000000000c350000)]
>>  0x000000000671d800 JavaThread "http-apr-443-exec-10" daemon 
>> [_thread_blocked, id=2168, stack(0x000000000c150000,0x000000000c250000)]
>>  0x000000000671d000 JavaThread "http-apr-443-exec-9" daemon 
>> [_thread_blocked, id=1624, stack(0x000000000c050000,0x000000000c150000)]
>>  0x000000000671c000 JavaThread "http-apr-443-exec-8" daemon 
>> [_thread_blocked, id=2976, stack(0x000000000bf50000,0x000000000c050000)]
>>  0x000000000671b800 JavaThread "http-apr-443-exec-7" daemon 
>> [_thread_in_native, id=3724, stack(0x000000000be50000,0x000000000bf50000)]
>>  0x000000000671a800 JavaThread "http-apr-443-exec-6" daemon 
>> [_thread_blocked, id=2684, stack(0x000000000bd50000,0x000000000be50000)]
>>  0x000000000671a000 JavaThread "http-apr-443-exec-5" daemon 
>> [_thread_blocked, id=2932, stack(0x000000000bc50000,0x000000000bd50000)]
>>  0x0000000006719000 JavaThread "http-apr-443-exec-4" daemon 
>> [_thread_blocked, id=2708, stack(0x000000000bb50000,0x000000000bc50000)]
>>  0x0000000006718800 JavaThread "http-apr-443-exec-3" daemon 
>> [_thread_blocked, id=2908, stack(0x00000000081d0000,0x00000000082d0000)]
>>  0x0000000006718000 JavaThread "http-apr-443-exec-2" daemon 
>> [_thread_blocked, id=4900, stack(0x00000000080d0000,0x00000000081d0000)]
>>  0x0000000006717000 JavaThread "http-apr-443-exec-1" daemon 
>> [_thread_blocked, id=4896, stack(0x0000000007fd0000,0x00000000080d0000)]
>>  0x0000000006716800 JavaThread "ajp-apr-8009-AsyncTimeout" daemon 
>> [_thread_blocked, id=3460, stack(0x000000000ba50000,0x000000000bb50000)]
>>  0x0000000006715800 JavaThread "ajp-apr-8009-Acceptor-0" daemon 
>> [_thread_in_native, id=3456, stack(0x000000000b950000,0x000000000ba50000)]
>>  0x0000000006715000 JavaThread "ajp-apr-8009-CometPoller-7" daemon 
>> [_thread_blocked, id=3452, stack(0x000000000b850000,0x000000000b950000)]
>>  0x0000000006714000 JavaThread "ajp-apr-8009-CometPoller-6" daemon 
>> [_thread_blocked, id=3448, stack(0x000000000b750000,0x000000000b850000)]
>>  0x0000000006713800 JavaThread "ajp-apr-8009-CometPoller-5" daemon 
>> [_thread_blocked, id=3444, stack(0x000000000b650000,0x000000000b750000)]
>>  0x0000000006712800 JavaThread "ajp-apr-8009-CometPoller-4" daemon 
>> [_thread_blocked, id=3440, stack(0x000000000b550000,0x000000000b650000)]
>>  0x0000000006712000 JavaThread "ajp-apr-8009-CometPoller-3" daemon 
>> [_thread_blocked, id=3436, stack(0x000000000b450000,0x000000000b550000)]
>>  0x0000000006711800 JavaThread "ajp-apr-8009-CometPoller-2" daemon 
>> [_thread_blocked, id=3432, stack(0x000000000b350000,0x000000000b450000)]
>>  0x00000000079b7000 JavaThread "ajp-apr-8009-CometPoller-1" daemon 
>> [_thread_blocked, id=3428, stack(0x000000000b250000,0x000000000b350000)]
>>  0x00000000079b6800 JavaThread "ajp-apr-8009-CometPoller-0" daemon 
>> [_thread_blocked, id=3424, stack(0x000000000b150000,0x000000000b250000)]
>>  0x00000000079b5800 JavaThread "ajp-apr-8009-Poller-7" daemon 
>> [_thread_blocked, id=3420, stack(0x000000000b050000,0x000000000b150000)]
>>  0x00000000079b5000 JavaThread "ajp-apr-8009-Poller-6" daemon 
>> [_thread_blocked, id=3416, stack(0x000000000af50000,0x000000000b050000)]
>>  0x00000000079b4000 JavaThread "ajp-apr-8009-Poller-5" daemon 
>> [_thread_blocked, id=3412, stack(0x000000000ae50000,0x000000000af50000)]
>>  0x00000000079b3800 JavaThread "ajp-apr-8009-Poller-4" daemon 
>> [_thread_blocked, id=3408, stack(0x000000000ad50000,0x000000000ae50000)]
>>  0x00000000079b3000 JavaThread "ajp-apr-8009-Poller-3" daemon 
>> [_thread_blocked, id=3404, stack(0x000000000ac50000,0x000000000ad50000)]
>>  0x00000000079b2000 JavaThread "ajp-apr-8009-Poller-2" daemon 
>> [_thread_blocked, id=3400, stack(0x000000000ab50000,0x000000000ac50000)]
>>  0x00000000079b1800 JavaThread "ajp-apr-8009-Poller-1" daemon 
>> [_thread_blocked, id=3396, stack(0x000000000aa50000,0x000000000ab50000)]
>>  0x00000000079b0800 JavaThread "ajp-apr-8009-Poller-0" daemon 
>> [_thread_blocked, id=3392, stack(0x000000000a950000,0x000000000aa50000)]
>>  0x00000000079b0000 JavaThread "http-apr-443-AsyncTimeout" daemon 
>> [_thread_blocked, id=3388, stack(0x000000000a850000,0x000000000a950000)]
>>  0x00000000079af000 JavaThread "http-apr-443-Acceptor-0" daemon 
>> [_thread_in_native, id=3384, stack(0x000000000a750000,0x000000000a850000)]
>>  0x00000000079ae800 JavaThread "http-apr-443-CometPoller-7" daemon 
>> [_thread_blocked, id=3380, stack(0x000000000a650000,0x000000000a750000)]
>>  0x00000000079ad800 JavaThread "http-apr-443-CometPoller-6" daemon 
>> [_thread_blocked, id=3376, stack(0x000000000a550000,0x000000000a650000)]
>>  0x00000000079ad000 JavaThread "http-apr-443-CometPoller-5" daemon 
>> [_thread_blocked, id=3372, stack(0x000000000a450000,0x000000000a550000)]
>>  0x00000000079ac800 JavaThread "http-apr-443-CometPoller-4" daemon 
>> [_thread_blocked, id=3368, stack(0x000000000a350000,0x000000000a450000)]
>>  0x00000000079ab800 JavaThread "http-apr-443-CometPoller-3" daemon 
>> [_thread_blocked, id=3364, stack(0x000000000a250000,0x000000000a350000)]
>>  0x00000000079ab000 JavaThread "http-apr-443-CometPoller-2" daemon 
>> [_thread_blocked, id=3360, stack(0x000000000a150000,0x000000000a250000)]
>>  0x00000000079aa000 JavaThread "http-apr-443-CometPoller-1" daemon 
>> [_thread_blocked, id=3356, stack(0x000000000a050000,0x000000000a150000)]
>>  0x00000000079a9800 JavaThread "http-apr-443-CometPoller-0" daemon 
>> [_thread_blocked, id=3352, stack(0x0000000009f50000,0x000000000a050000)]
>>  0x00000000079a8800 JavaThread "http-apr-443-Poller-7" daemon 
>> [_thread_blocked, id=3348, stack(0x0000000009e50000,0x0000000009f50000)]
>>  0x00000000079a8000 JavaThread "http-apr-443-Poller-6" daemon 
>> [_thread_in_native, id=3344, stack(0x0000000009d50000,0x0000000009e50000)]
>>  0x00000000076aa000 JavaThread "http-apr-443-Poller-5" daemon 
>> [_thread_blocked, id=3340, stack(0x0000000009c50000,0x0000000009d50000)]
>>  0x00000000076a9800 JavaThread "http-apr-443-Poller-4" daemon 
>> [_thread_blocked, id=3336, stack(0x0000000009b50000,0x0000000009c50000)]
>>  0x00000000076a8800 JavaThread "http-apr-443-Poller-3" daemon 
>> [_thread_blocked, id=3332, stack(0x0000000009a50000,0x0000000009b50000)]
>>  0x00000000076a8000 JavaThread "http-apr-443-Poller-2" daemon 
>> [_thread_blocked, id=3328, stack(0x0000000009950000,0x0000000009a50000)]
>>  0x00000000076a7000 JavaThread "http-apr-443-Poller-1" daemon 
>> [_thread_in_native, id=3324, stack(0x0000000009850000,0x0000000009950000)]
>>  0x00000000076a6800 JavaThread "http-apr-443-Poller-0" daemon 
>> [_thread_in_native, id=3320, stack(0x0000000009750000,0x0000000009850000)]
>>  0x00000000076a6000 JavaThread "http-apr-80-AsyncTimeout" daemon 
>> [_thread_blocked, id=3316, stack(0x0000000009650000,0x0000000009750000)]
>>  0x00000000076a5000 JavaThread "http-apr-80-Acceptor-0" daemon 
>> [_thread_in_native, id=3312, stack(0x0000000009550000,0x0000000009650000)]
>>  0x00000000076a4800 JavaThread "http-apr-80-Sendfile-0" daemon 
>> [_thread_blocked, id=3308, stack(0x0000000009450000,0x0000000009550000)]
>>  0x00000000076a3800 JavaThread "http-apr-80-CometPoller-7" daemon 
>> [_thread_blocked, id=3304, stack(0x0000000009350000,0x0000000009450000)]
>>  0x00000000076a3000 JavaThread "http-apr-80-CometPoller-6" daemon 
>> [_thread_blocked, id=3300, stack(0x0000000009250000,0x0000000009350000)]
>>  0x00000000076a2000 JavaThread "http-apr-80-CometPoller-5" daemon 
>> [_thread_blocked, id=3296, stack(0x0000000009150000,0x0000000009250000)]
>>  0x00000000076a1800 JavaThread "http-apr-80-CometPoller-4" daemon 
>> [_thread_blocked, id=3292, stack(0x0000000009050000,0x0000000009150000)]
>>  0x00000000076a0800 JavaThread "http-apr-80-CometPoller-3" daemon 
>> [_thread_blocked, id=3288, stack(0x0000000008f50000,0x0000000009050000)]
>>  0x00000000076a0000 JavaThread "http-apr-80-CometPoller-2" daemon 
>> [_thread_blocked, id=3284, stack(0x0000000008e50000,0x0000000008f50000)]
>>  0x000000000769f800 JavaThread "http-apr-80-CometPoller-1" daemon 
>> [_thread_blocked, id=3280, stack(0x0000000008d50000,0x0000000008e50000)]
>>  0x000000000769e800 JavaThread "http-apr-80-CometPoller-0" daemon 
>> [_thread_blocked, id=3276, stack(0x0000000008c50000,0x0000000008d50000)]
>>  0x000000000769e000 JavaThread "http-apr-80-Poller-7" daemon 
>> [_thread_blocked, id=3272, stack(0x0000000008b50000,0x0000000008c50000)]
>>  0x000000000769d000 JavaThread "http-apr-80-Poller-6" daemon 
>> [_thread_blocked, id=3268, stack(0x0000000008a50000,0x0000000008b50000)]
>>  0x000000000769c800 JavaThread "http-apr-80-Poller-5" daemon 
>> [_thread_blocked, id=3264, stack(0x0000000008950000,0x0000000008a50000)]
>>  0x000000000769b800 JavaThread "http-apr-80-Poller-4" daemon 
>> [_thread_blocked, id=3260, stack(0x0000000008850000,0x0000000008950000)]
>>  0x000000000769b000 JavaThread "http-apr-80-Poller-3" daemon 
>> [_thread_blocked, id=3256, stack(0x0000000008750000,0x0000000008850000)]
>>  0x00000000062a9800 JavaThread "http-apr-80-Poller-2" daemon 
>> [_thread_blocked, id=3252, stack(0x0000000008650000,0x0000000008750000)]
>>  0x0000000006298800 JavaThread "http-apr-80-Poller-1" daemon 
>> [_thread_blocked, id=3248, stack(0x0000000008550000,0x0000000008650000)]
>>  0x00000000067a8800 JavaThread "http-apr-80-Poller-0" daemon 
>> [_thread_blocked, id=3244, stack(0x0000000008450000,0x0000000008550000)]
>>  0x0000000006759800 JavaThread 
>> "ContainerBackgroundProcessor[StandardEngine[Catalina]]" daemon 
>> [_thread_blocked, id=3240, stack(0x0000000008350000,0x0000000008450000)]
>>  0x00000000066da800 JavaThread "GC Daemon" daemon [_thread_blocked, id=3188, 
>> stack(0x0000000007e50000,0x0000000007f50000)]
>>  0x0000000004fa9800 JavaThread "Low Memory Detector" daemon 
>> [_thread_blocked, id=644, stack(0x0000000006050000,0x0000000006150000)]
>>  0x0000000004fa2000 JavaThread "CompilerThread1" daemon [_thread_blocked, 
>> id=788, stack(0x0000000005f50000,0x0000000006050000)]
>>  0x0000000004f9a800 JavaThread "CompilerThread0" daemon [_thread_blocked, 
>> id=784, stack(0x0000000005e50000,0x0000000005f50000)]
>>  0x0000000004f99000 JavaThread "Attach Listener" daemon [_thread_blocked, 
>> id=456, stack(0x0000000005d50000,0x0000000005e50000)]
>>  0x0000000004f98800 JavaThread "Signal Dispatcher" daemon 
>> [_thread_blocked, id=376, 
>> stack(0x0000000005c50000,0x0000000005d50000)]
>> =>0x0000000004f38000 JavaThread "Finalizer" daemon [_thread_in_native, 
>> id=264, stack(0x0000000005b50000,0x0000000005c50000)]
>>  0x0000000004f2f800 JavaThread "Reference Handler" daemon [_thread_blocked, 
>> id=1672, stack(0x0000000005a50000,0x0000000005b50000)]
>>  0x00000000003c8800 JavaThread "main" [_thread_in_native, id=2960, 
>> stack(0x0000000000bb0000,0x0000000000cb0000)]
>> 
>> Other Threads:
>>  0x0000000004f2d000 VMThread [stack: 0x0000000005950000,0x0000000005a50000] 
>> [id=1644]
>>  0x0000000004fbf800 WatcherThread [stack: 
>> 0x0000000006150000,0x0000000006250000] [id=608]
>> 
>> VM state:not at safepoint (normal execution)
>> 
>> VM Mutex/Monitor currently owned by a thread: None
>> 
>> Heap
>> PSYoungGen      total 5824K, used 589K [0x00000000da950000, 
>> 0x00000000db7a0000, 0x00000001053f0000)
>>  eden space 5696K, 10% used 
>> [0x00000000da950000,0x00000000da9e3470,0x00000000daee0000)
>>  from space 128K, 0% used 
>> [0x00000000daee0000,0x00000000daee0000,0x00000000daf00000)
>>  to   space 4480K, 0% used 
>> [0x00000000db340000,0x00000000db340000,0x00000000db7a0000)
>> PSOldGen        total 53824K, used 20474K [0x00000000853f0000, 
>> 0x0000000088880000, 0x00000000da950000)
>>  object space 53824K, 38% used 
>> [0x00000000853f0000,0x00000000867eebc8,0x0000000088880000)
>> PSPermGen       total 55680K, used 25605K [0x000000007fff0000, 
>> 0x0000000083650000, 0x00000000853f0000)
>>  object space 55680K, 45% used 
>> [0x000000007fff0000,0x00000000818f1700,0x0000000083650000)
>> 
>> Dynamic libraries:
>> 0x0000000140000000 - 0x000000014001e000        C:\Program Files\Apache 
>> Software Foundation\Tomcat 5.5\bin\Tomcat7.exe
> 
> Can you explain this odd looking path?
> 
>> 0x0000000077ec0000 - 0x0000000077ffb000         C:\WINDOWS\system32\ntdll.dll
>> 0x0000000077d40000 - 0x0000000077eb3000       
>> C:\WINDOWS\system32\kernel32.dll
>> 0x000007ff7fee0000 - 0x000007ff7ffe6000            
>> C:\WINDOWS\system32\ADVAPI32.dll
>> 0x000007ff7fd30000 - 0x000007ff7fec9000            
>> C:\WINDOWS\system32\RPCRT4.dll
>> 0x000007ff7e9c0000 - 0x000007ff7e9e2000          
>> C:\WINDOWS\system32\Secur32.dll
>> 0x000007ff7f190000 - 0x000007ff7fb9b000            
>> C:\WINDOWS\system32\SHELL32.dll
>> 0x000007ff7fc00000 - 0x000007ff7fc86000             
>> C:\WINDOWS\system32\msvcrt.dll
>> 0x000007ff7fc90000 - 0x000007ff7fd2c000             
>> C:\WINDOWS\system32\GDI32.dll
>> 0x0000000077c20000 - 0x0000000077d2c000         
>> C:\WINDOWS\system32\USER32.dll
>> 0x000007ff7ef60000 - 0x000007ff7effb000            
>> C:\WINDOWS\system32\SHLWAPI.dll
>> 0x000007ff7d500000 - 0x000007ff7d539000          
>> C:\WINDOWS\system32\IMM32.DLL
>> 0x000000006fa00000 - 0x000000006fa3f000          
>> C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~2.DLL
>> 0x000007ff7e380000 - 0x000007ff7e390000          
>> C:\WINDOWS\system32\PSAPI.DLL
>> 0x000007ff7f000000 - 0x000007ff7f187000            
>> C:\WINDOWS\WinSxS\amd64_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_0A7B2435\comctl32.dll
>> 0x000000006d7f0000 - 0x000000006dec1000        C:\Program 
>> Files\Java\jre6\bin\server\jvm.dll
>> 0x000007ff7e240000 - 0x000007ff7e290000          
>> C:\WINDOWS\system32\WINMM.dll
>> 0x000000006d760000 - 0x000000006d76e000       C:\Program 
>> Files\Java\jre6\bin\verify.dll
>> 0x000000006d3b0000 - 0x000000006d3d7000       C:\Program 
>> Files\Java\jre6\bin\java.dll
>> 0x000000006d310000 - 0x000000006d31a000        C:\Program 
>> Files\Java\jre6\bin\hpi.dll
>> 0x000000006d7b0000 - 0x000000006d7c2000        C:\Program 
>> Files\Java\jre6\bin\zip.dll
>> 0x000000006d540000 - 0x000000006d54a000        C:\Program 
>> Files\Java\jre6\bin\management.dll
>> 0x0000000180000000 - 0x000000018018c000         C:\Program Files\Apache 
>> Software Foundation\Tomcat 5.5\bin\tcnative-1.dll
> 
> Again, this looks odd.  It looks like it's loading the tcnative library from 
> Tomcat 5.5, but you said you're running Tomcat 7.
> 
>> 0x000007ff77310000 - 0x000007ff77340000           
>> C:\WINDOWS\system32\WS2_32.dll
>> 0x000007ff77140000 - 0x000007ff7714c000           
>> C:\WINDOWS\system32\WS2HELP.dll
>> 0x000007ff771b0000 - 0x000007ff7722d000          
>> C:\WINDOWS\system32\MSWSOCK.dll
>> 0x0000000068000000 - 0x000000006804c000         
>> C:\WINDOWS\system32\rsaenh.dll
>> 0x000007ff6d200000 - 0x000007ff6d293000          
>> C:\WINDOWS\system32\hnetcfg.dll
>> 0x000007ff77170000 - 0x000007ff7717b000           
>> C:\WINDOWS\System32\wshtcpip.dll
>> 0x000000006d600000 - 0x000000006d617000        C:\Program 
>> Files\Java\jre6\bin\net.dll
>> 0x000007ff7e8f0000 - 0x000007ff7e93e000           
>> C:\WINDOWS\system32\DNSAPI.dll
>> 0x000007ff7e9f0000 - 0x000007ff7e9fb000           
>> C:\WINDOWS\System32\winrnr.dll
>> 0x000007ff7e950000 - 0x000007ff7e9b6000          
>> C:\WINDOWS\system32\WLDAP32.dll
>> 0x000007ff7ea00000 - 0x000007ff7ea07000          
>> C:\WINDOWS\system32\rasadhlp.dll
>> 0x000000006d000000 - 0x000000006d1c3000        C:\Program 
>> Files\Java\jre6\bin\awt.dll
>> 0x000007ff78f10000 - 0x000007ff78f51000            
>> C:\WINDOWS\system32\WINSPOOL.DRV
>> 0x000007ff57140000 - 0x000007ff573c5000           
>> C:\WINDOWS\system32\ole32.dll
>> 0x000000006d2a0000 - 0x000000006d30b000       C:\Program 
>> Files\Java\jre6\bin\fontmanager.dll
>> 0x000000006d620000 - 0x000000006d62b000       C:\Program 
>> Files\Java\jre6\bin\nio.dll
>> 0x000000006d4d0000 - 0x000000006d505000       C:\Program 
>> Files\Java\jre6\bin\jpeg.dll
>> 
>> VM Arguments:
>> jvm_args: -Dcatalina.home=C:\Program Files\Apache Software 
>> Foundation\Tomcat 5.5 -Dcatalina.base=C:\Program Files\Apache Software 
>> Foundation\Tomcat 5.5 -Djava.endorsed.dirs=C:\Program Files\Apache 
>> Software Foundation\Tomcat 5.5\endorsed -Djava.io.tmpdir=C:\Program 
>> Files\Apache Software Foundation\Tomcat 5.5\temp 
>> -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager 
>> -Djava.util.logging.config.file=C:\Program Files\Apache Software 
>> Foundation\Tomcat 5.5\conf\logging.properties exit
> 
> Again, signs that you are running Tomcat 5.5 and not Tomcat 7.  Can you 
> explain further?  
> 
> Please also indicate how you installed your Tomcat 7 version.
> 
> Dan
> 
> 
>> java_command: <unknown>
>> Launcher Type: generic
>> 
>> Environment Variables:
>> PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Progra
>> m Files (x86)\Dell\SysMgt\RAC5;C:\Program Files 
>> (x86)\Dell\SysMgt\oma\bin;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C
>> :\Program Files (x86)\Common Files\Acronis\SnapAPI\ OS=Windows_NT 
>> PROCESSOR_IDENTIFIER=EM64T Family 6 Model 23 Stepping 10, GenuineIntel
>> 
>> 
>> 
>> ---------------  S Y S T E M  ---------------
>> 
>> OS: Windows Server 2003 family Build 3790 Service Pack 2
>> 
>> CPU:total 8 (4 cores per cpu, 1 threads per core) family 6 model 23 
>> stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
>> 
>> Memory: 4k page, physical 8386584k(6556180k free), swap 
>> 12121980k(10978712k free)
>> 
>> vm_info: Java HotSpot(TM) 64-Bit Server VM (17.0-b17) for 
>> windows-amd64 JRE (1.6.0_21-b07), built on Jul 17 2010 01:05:36 by 
>> "java_re" with MS VC++ 8.0 (VS2005)
>> 
>> 
>> 
>> 
>> PLEASE NOTE: That the server is running Apache Tomcat on java 6.  The server 
>> has java version 7 (1.7.0_06) and java version 6 (1.6.0_21) installed but 
>> the currently the business applications are running on java 6.  This was 
>> unknown when we first installed the apache Tomcat 7 and we initially 
>> installed the Tomcat with the JVM  path point to version jre7. This caused 
>> errors within our applications when we ran them on our web applications. We 
>> have since changed this to point to JRE6 and the applications are running 
>> fine but we are having the issue stated above with the tomcat service 
>> stopping randomly.
>> 
>> Please help! Thanks in advance.
>> 
>> 
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