Hello all, I am running a web application (OpenVPMS) on Tomcat 6.0.35 on a FreeBSD 9.0 server. The webapp has a Mysql database backend. I have installed CUPS and have several printers on the local network (mainly HP). The JVM is openjdk 6.0 (1.6.0_32-b26), downloaded and installed from ports in BSD.
One feature of the webapp is that it is supposed to send label printouts directly to a printer using jasper. However, when I try to do this, the following error comes up: Failed to generate report: No suitable print service found. I can print from the BSD server using other programs like gedit. I just can't get the tomcat server to print directly. I am assuming that the jasper bit was installed automatically with the tomcat port on BSD, so I don't think I need any additional programs. I have also made sure that the tomcat user is a member of the cups group. I am a novice in all of this, so if anyone can point me in the right direction, I would be most grateful. The error log is attached to this message. Thank you.
<error-report> <version>1.6-beta-3</version> <revision>4887</revision> <message>Failed to generate report: No suitable print service found.</message> <exception> <type>org.openvpms.report.ReportException</type> <message>Failed to generate report: No suitable print service found.</message> <stackTrace> <trace>org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:420)</trace> <trace>org.openvpms.web.component.im.report.Reporter.print(Reporter.java:153)</trace> <trace>org.openvpms.web.component.im.print.AbstractIMPrinter.print(AbstractIMPrinter.java:78)</trace> <trace>org.openvpms.web.component.print.InteractivePrinter.doPrint(InteractivePrinter.java:370)</trace> <trace>org.openvpms.web.component.print.InteractivePrinter$2.onClose(InteractivePrinter.java:339)</trace> <trace>org.openvpms.web.component.event.WindowPaneListener.windowPaneClosing(WindowPaneListener.java:39)</trace> <trace>nextapp.echo2.app.WindowPane.fireWindowClosing(WindowPane.java:154)</trace> <trace>org.openvpms.web.component.dialog.PopupWindow.fireWindowClosing(PopupWindow.java:221)</trace> <trace>nextapp.echo2.app.WindowPane.userClose(WindowPane.java:795)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.userClose(PopupDialog.java:227)</trace> <trace>org.openvpms.web.component.dialog.PopupWindow.close(PopupWindow.java:145)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.close(PopupDialog.java:363)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.onOK(PopupDialog.java:279)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.onButton(PopupDialog.java:250)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog$2.onAction(PopupDialog.java:394)</trace> <trace>org.openvpms.web.component.event.ActionListener.actionPerformed(ActionListener.java:41)</trace> <trace>nextapp.echo2.app.button.AbstractButton.fireActionPerformed(AbstractButton.java:135)</trace> <trace>echopointng.ButtonEx$1.actionPerformed(ButtonEx.java:120)</trace> <trace>nextapp.echo2.app.button.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:70)</trace> <trace>echopointng.model.DefaultButtonModelEx.doAction(DefaultButtonModelEx.java:51)</trace> <trace>echopointng.ButtonEx.processInput(ButtonEx.java:202)</trace> <trace>nextapp.echo2.app.update.ClientUpdateManager.process(ClientUpdateManager.java:116)</trace> <trace>nextapp.echo2.app.update.UpdateManager.processClientUpdates(UpdateManager.java:89)</trace> <trace>nextapp.echo2.webcontainer.ContainerSynchronizeService.renderUpdate(ContainerSynchronizeService.java:471)</trace> <trace>nextapp.echo2.webrender.service.SynchronizeService.service(SynchronizeService.java:279)</trace> <trace>nextapp.echo2.webrender.WebRenderServlet.process(WebRenderServlet.java:273)</trace> <trace>org.openvpms.web.servlet.SpringWebContainerServlet.process(SpringWebContainerServlet.java:148)</trace> <trace>nextapp.echo2.webrender.WebRenderServlet.doPost(WebRenderServlet.java:189)</trace> <trace>javax.servlet.http.HttpServlet.service(HttpServlet.java:637)</trace> <trace>javax.servlet.http.HttpServlet.service(HttpServlet.java:717)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:343)</trace> <trace>org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)</trace> <trace>org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:78)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:97)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:79)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:149)</trace> <trace>org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)</trace> <trace>org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)</trace> <trace>org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)</trace> <trace>org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)</trace> <trace>org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)</trace> <trace>org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)</trace> <trace>org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)</trace> <trace>org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)</trace> <trace>org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)</trace> <trace>org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)</trace> <trace>org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)</trace> <trace>java.lang.Thread.run(Thread.java:679)</trace> </stackTrace> <cause> <type>net.sf.jasperreports.engine.JRException</type> <message>No suitable print service found.</message> <stackTrace> <trace>net.sf.jasperreports.engine.export.JRPrintServiceExporter.exportReport(JRPrintServiceExporter.java:150)</trace> <trace>org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:698)</trace> <trace>org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:418)</trace> <trace>org.openvpms.web.component.im.report.Reporter.print(Reporter.java:153)</trace> <trace>org.openvpms.web.component.im.print.AbstractIMPrinter.print(AbstractIMPrinter.java:78)</trace> <trace>org.openvpms.web.component.print.InteractivePrinter.doPrint(InteractivePrinter.java:370)</trace> <trace>org.openvpms.web.component.print.InteractivePrinter$2.onClose(InteractivePrinter.java:339)</trace> <trace>org.openvpms.web.component.event.WindowPaneListener.windowPaneClosing(WindowPaneListener.java:39)</trace> <trace>nextapp.echo2.app.WindowPane.fireWindowClosing(WindowPane.java:154)</trace> <trace>org.openvpms.web.component.dialog.PopupWindow.fireWindowClosing(PopupWindow.java:221)</trace> <trace>nextapp.echo2.app.WindowPane.userClose(WindowPane.java:795)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.userClose(PopupDialog.java:227)</trace> <trace>org.openvpms.web.component.dialog.PopupWindow.close(PopupWindow.java:145)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.close(PopupDialog.java:363)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.onOK(PopupDialog.java:279)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog.onButton(PopupDialog.java:250)</trace> <trace>org.openvpms.web.component.dialog.PopupDialog$2.onAction(PopupDialog.java:394)</trace> <trace>org.openvpms.web.component.event.ActionListener.actionPerformed(ActionListener.java:41)</trace> <trace>nextapp.echo2.app.button.AbstractButton.fireActionPerformed(AbstractButton.java:135)</trace> <trace>echopointng.ButtonEx$1.actionPerformed(ButtonEx.java:120)</trace> <trace>nextapp.echo2.app.button.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:70)</trace> <trace>echopointng.model.DefaultButtonModelEx.doAction(DefaultButtonModelEx.java:51)</trace> <trace>echopointng.ButtonEx.processInput(ButtonEx.java:202)</trace> <trace>nextapp.echo2.app.update.ClientUpdateManager.process(ClientUpdateManager.java:116)</trace> <trace>nextapp.echo2.app.update.UpdateManager.processClientUpdates(UpdateManager.java:89)</trace> <trace>nextapp.echo2.webcontainer.ContainerSynchronizeService.renderUpdate(ContainerSynchronizeService.java:471)</trace> <trace>nextapp.echo2.webrender.service.SynchronizeService.service(SynchronizeService.java:279)</trace> <trace>nextapp.echo2.webrender.WebRenderServlet.process(WebRenderServlet.java:273)</trace> <trace>org.openvpms.web.servlet.SpringWebContainerServlet.process(SpringWebContainerServlet.java:148)</trace> <trace>nextapp.echo2.webrender.WebRenderServlet.doPost(WebRenderServlet.java:189)</trace> <trace>javax.servlet.http.HttpServlet.service(HttpServlet.java:637)</trace> <trace>javax.servlet.http.HttpServlet.service(HttpServlet.java:717)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:343)</trace> <trace>org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)</trace> <trace>org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:78)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:97)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:79)</trace> <trace>org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:355)</trace> <trace>org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:149)</trace> <trace>org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)</trace> <trace>org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)</trace> <trace>org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)</trace> <trace>org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)</trace> <trace>org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)</trace> <trace>org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)</trace> <trace>org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)</trace> <trace>org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)</trace> <trace>org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)</trace> <trace>org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)</trace> <trace>org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)</trace> <trace>org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)</trace> <trace>java.lang.Thread.run(Thread.java:679)</trace> </stackTrace> </cause> </exception> <freeMemory>32860176</freeMemory> <totalMemory>79077376</totalMemory> <maxMemory>259522560</maxMemory> <properties> <property name="java.runtime.name" value="OpenJDK Runtime Environment"/> <property name="sun.boot.library.path" value="/usr/local/openjdk6/jre/lib/i386"/> <property name="java.vm.version" value="20.0-b12"/> <property name="shared.loader" value=""/> <property name="java.vm.vendor" value="Sun Microsystems Inc."/> <property name="java.vendor.url" value="http://java.sun.com/"/> <property name="path.separator" value=":"/> <property name="java.vm.name" value="OpenJDK Client VM"/> <property name="tomcat.util.buf.StringCache.byte.enabled" value="true"/> <property name="file.encoding.pkg" value="sun.io"/> <property name="java.util.logging.config.file" value="/usr/local/apache-tomcat-6.0/conf/logging.properties"/> <property name="sun.java.launcher" value="SUN_STANDARD"/> <property name="sun.os.patch.level" value="unknown"/> <property name="java.vm.specification.name" value="Java Virtual Machine Specification"/> <property name="user.dir" value="/usr/local/apache-tomcat-6.0/bin"/> <property name="java.runtime.version" value="1.6.0_32-b26"/> <property name="java.awt.graphicsenv" value="sun.awt.X11GraphicsEnvironment"/> <property name="java.endorsed.dirs" value="/usr/local/apache-tomcat-6.0/endorsed"/> <property name="os.arch" value="i386"/> <property name="java.io.tmpdir" value="/usr/local/apache-tomcat-6.0/temp"/> <property name="line.separator" value=" "/> <property name="java.vm.specification.vendor" value="Sun Microsystems Inc."/> <property name="java.util.logging.manager" value="org.apache.juli.ClassLoaderLogManager"/> <property name="java.naming.factory.url.pkgs" value="org.apache.naming"/> <property name="os.name" value="FreeBSD"/> <property name="sun.jnu.encoding" value="ISO8859-1"/> <property name="org.apache.commons.jxpath.JXPathContextFactory" value="org.openvpms.component.system.common.jxpath.OpenVPMSContextFactoryReferenceImpl"/> <property name="java.library.path" value="/usr/local/openjdk6/jre/lib/i386/client:/usr/local/openjdk6/jre/lib/i386:/usr/local/openjdk6/jre/../lib/i386:/usr/java/packages/lib/i386:/lib:/usr/lib:/usr/local/lib"/> <property name="java.specification.name" value="Java Platform API Specification"/> <property name="java.class.version" value="50.0"/> <property name="sun.management.compiler" value="HotSpot Client Compiler"/> <property name="os.version" value="9.0-RELEASE"/> <property name="user.home" value="/home/openvpms"/> <property name="user.timezone" value="Europe/London"/> <property name="catalina.useNaming" value="true"/> <property name="java.awt.printerjob" value="sun.print.PSPrinterJob"/> <property name="java.specification.version" value="1.6"/> <property name="file.encoding" value="ISO8859-1"/> <property name="catalina.home" value="/usr/local/apache-tomcat-6.0"/> <property name="user.name" value="openvpms"/> <property name="java.class.path" value="/usr/local/apache-tomcat-6.0/bin/bootstrap.jar"/> <property name="java.naming.factory.initial" value="org.apache.naming.java.javaURLContextFactory"/> <property name="openvpms" value="/usr/local/apache-tomcat-6.0/webapps/openvpms/"/> <property name="package.definition" value="sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper."/> <property name="java.vm.specification.version" value="1.0"/> <property name="sun.arch.data.model" value="32"/> <property name="java.home" value="/usr/local/openjdk6/jre"/> <property name="sun.java.command" value="org.apache.catalina.startup.Bootstrap start"/> <property name="java.specification.vendor" value="Sun Microsystems Inc."/> <property name="user.language" value="en"/> <property name="java.vm.info" value="mixed mode"/> <property name="java.version" value="1.6.0_32"/> <property name="java.ext.dirs" value="/usr/local/openjdk6/jre/lib/ext:/usr/java/packages/lib/ext"/> <property name="sun.boot.class.path" value="/usr/local/openjdk6/jre/lib/resources.jar:/usr/local/openjdk6/jre/lib/rt.jar:/usr/local/openjdk6/jre/lib/sunrsasign.jar:/usr/local/openjdk6/jre/lib/jsse.jar:/usr/local/openjdk6/jre/lib/jce.jar:/usr/local/openjdk6/jre/lib/charsets.jar:/usr/local/openjdk6/jre/lib/modules/jdk.boot.jar:/usr/local/openjdk6/jre/classes"/> <property name="java.vendor" value="Sun Microsystems Inc."/> <property name="server.loader" value=""/> <property name="catalina.base" value="/usr/local/apache-tomcat-6.0"/> <property name="file.separator" value="/"/> <property name="java.vendor.url.bug" value="http://java.sun.com/cgi-bin/bugreport.cgi"/> <property name="common.loader" value="${catalina.base}/lib,${catalina.base}/lib/*.jar,${catalina.home}/lib,${catalina.home}/lib/*.jar"/> <property name="sun.cpu.endian" value="little"/> <property name="sun.io.unicode.encoding" value="UnicodeLittle"/> <property name="package.access" value="sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans."/> <property name="sun.cpu.isalist" value=""/> </properties> </error-report>
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