2012/7/30 Michele Mase' <michele.m...@gmail.com>:
> I've the following problem: the server is running tomcat 7.0.27 (but also
> with 7.0.28 and 7.0.29) and from the client (ie + acrobat 9) when opening
> some pdf docs I receive an error complaining about a network error:
>
> "A network error occured while accessing this document on interntet. Would
> you like to close the document or reload it?"
>
> Reverting back to 7.0.26 the problem disappears ...
>
> The connector is the http bio
>
>
> This is one public pdf that caused me the error when i put it on a tomcat
>>=7.0.27
>
> http://www.regione.fvg.it/rafvg/export/sites/default/RAFVG/formazione-lavoro/agenzia-regionale-lavoro/allegati/joblab_2.0_scheda_tematica_1_FR.pdf
>
>
> What happened to the bio connector under the 7.0.27 version that could
> cause the issue?
>
> The connector uses the standard roles, for example:
>
> <Connector port="8080" protocol="HTTP/1.1"
>                connectionTimeout="20000"
>                redirectPort="8443" compression="off"/>
>

1. Why acrobat 9? The current version of acrobat reader (adobe reader)
is 10,  10.1.3 to be precise. Aren't there security issues with
acrobat 9?

I tried to reproduce your issue by placing your document in the
default configuration of 7.0.29 + you connector configuration, but the
problem does not show itself. Using the said version of Adobe Reader +
IE 8, on WinXP.

What version of IE you are using?

2. Is your document protected by security constraints?

If it is, then Tomcat adds some headers to the response to prevent
caching. It might interfere.

If you could inspect the response headers...

3. What is in access log? Is Tomcat delivering the content?

Is acrobat (or IE) re-requesting the document when you agree to
"reload" (I mean what is mentioned in that error message)?

Is there difference in access logs entries between 7.0.29 and 7.0.26?

4. To what security zone (in IE) your web site belongs? Is it internet
or local network?

Best regards,
Konstantin Kolinko

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